Oracle Data Center Technician, JoinOCI in Augusta, Maine
Define, design, and implement network communications and solutions within a fast-paced, leading edge database/applications company.
Perform performance trend analysis and manage the server/network capacity. Propose client configuration and implement technical solutions to enhance and/or troubleshoot the system. Work with others to define, coordinate vendor purchase needs. Responsible for support documentation as well.
Job duties are varied and complex utilizing independent judgment. May have project lead role. 5 years of related experience in a medium to large network distributed and computing environment. BS in Computer Science or related field.
Oracle Cloud Infrastructure (Phoenix, AZ)
Night Shift: Night shift schedule to cover 24/7 data center operations.
An Oracle Datacenter Technician will perform key roles in delivering core infrastructure & foundational technologies within the OCI data center environments. As a skilled technician on a wide range of data center systems, you understand which issues to escalate to the appropriate internal OCI groups. You perform repairs, installation, and monitoring for your data center spaces. You understand all aspects of the equipment you support, and you keep learning to drive performance improvement of the hardware. You know how to take action when appropriate and escalate when required. You are able to take direction when it is given, paying attention to all details involved. Expected to improve current processes and introduce automation with an aim towards simplification.
Daily Job Duties:
Hardware installation & decommission of enterprise servers and cabling infrastructure.
Troubleshooting and repair of data center hardware and networking infrastructure.
Rack and stack of data center equipment, including but not limited to servers, networking devices, monitoring systems, and other equipment.
Rack installation, including putting racks in place, cabling, power up, and handoff of servers to internal provisioning teams.
Monitoring of DC environments using monitoring tools.
Monitoring and responding in a ticketing environment that is used and monitored by multiple internal Oracle Cloud service owners and teams.
Documentation of activities and create/modify SOPs.
Decommission life cycle of data center hardware.
Inventory process, order replacement parts and return failed parts as required.
Structured cabling, labeling, and troubleshooting of fiber/copper/telecom cables.
System power supplies and cabling install, troubleshooting and repair
You should be able to execute small projects on your own and work with your manager in planning and executing larger local projects.
Show professionalism on your daily data center routine activities for a shift in a 24/7/365 working environment.
Be able to work on a shift schedule that rotates with 12-hour shifts. Includes weekends and holidays.
Be punctual in arriving for shifts on time and provide proper handover reports after shift to the next team member(s).
Receive/ship data center equipment as needed.
Install, Remove, Troubleshoot hardware in data centers racks without disturbing other hardware and critical infrastructure on site.
Maintain asset inventory and update internal application as needed.
Be accessible via cell phone and willing to work on onsite emergency as needed.
Participate and complete training that aligns with corporate objectives to bridge skill gaps and learn new relevant technologies.
Act within Service Level Agreements (SLA) on the tickets assigned to you in your space.
Knowledge of server/storage/network hardware.
Excellent time management skills.
Detail-oriented with excellent organizational skills.
Be a good team player.
Strong interest in learning new DC concepts.
Dependable and trustworthy.
Must be able to lift 75 lbs.
Strong verbal and written communication skills.
2+ years working in an IT environment.
Troubleshooting Experience on servers, networking devices and IT equipment.
Inventory management experience. Ordering, receiving and shipping server parts.
Ability to prioritize work based on business needs and urgency.
Ability to communicate and write effectively in both verbal and written communication mediums.
Experience taking on-call shifts and ability to respond to critical events as needed.
Experience escalating issues to Sr. onsite staff and management as needed.
IT Hardware Concepts knowledge:
Network Device configuration
2-year or 4-year degree or relevant work experience.
2+ Years of Data Center Experience.
Linux administration knowledge/Ability to run Linux commands.
Data center networking knowledge.
Experience in Data Center Infrastructure projects.
1 year+ experience in Structured Cabling Copper/Fiber and testing of cables.
1 year+ experience in Cooling and Electrical systems concepts inside the data center.
Experience in repairing and working on Sun servers is nice to have but not required.
Employment for all candidates is contingent upon pass a background check.
Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans status or any other characteristic protected by law.
Range and benefit information provided in this posting are specific to the stated location(s)
New York City Pay Range: from $39.52 to $69.23 per hour; from $82,200 to $144,000 per annum; eligible for equity.
Colorado Pay Range: from $35.34 to $65.58 per hour; from $73,500 to $136,400 per annum; eligible for equity.
Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience and market conditions, as well as reflect Oracle’s differing products, industries and lines of business.
Candidates are typically placed into the range based on the preceding factors as well as internal peer equity.
Oracle offers a comprehensive benefits package which includes the following:
Medical, dental, and vision insurance, including expert medical opinion
Short term disability and long term disability
Life insurance and AD&D
Supplemental life insurance (Employee/Spouse/Child)
Health care and dependent care Flexible Spending Accounts
Pre-tax commuter and parking benefits
401(k) Savings and Investment Plan with company match
Flexible paid time off (unlimited or accrued vacation and sick leave)
Paid parental leave
Employee Stock Purchase Plan
Financial planning and group legal
Voluntary benefits including auto, homeowner and pet insurance
As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s problems. True innovation starts with diverse perspectives and various abilities and backgrounds.
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Oracle careers open the door to global opportunities where work-life balance flourishes. We offer a highly competitive suite of employee benefits designed on the principles of parity and consistency. We put our people first with flexible medical, life insurance and retirement options. We also encourage employees to give back to their communities through our volunteer programs.
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Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates.
Oracle is an Equal Employment Opportunity Employer*. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.
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