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Sales Support Administration is responsible for customer maintenance and support, sales quotas, and/or order fulfillment and adjustments.

This role is responsible for providing sales support through direct involvement in the sales process, either by helping persuade customer buying decisions or involvement in the effective implementation of solutions to support the attainment of the organization's sales objectives. They will also be responsible for managing direct customers, product catalog administration, problem resolution and driving product sales in the ecommerce space (Amazon).

Focus areas for this role will include driving new product sales as well as increasing product penetration in existing accounts within the ecommerce space.

Responsibilities

• Handle all customer inquiries relating to customer account

• Manage assigned customer request for pricing proposals

• Collaborate with cross functional stakeholders including sourcing, inventory management, product development, marketing, pricing, legal and quality

• Provide new product launches, product NDC changes, and product spotlight marketing communications

• Continually monitor revenue and supply chain against established goals

• Track and trend key performance indicators

• Work with customers on product forecasting to ensure consistent supply chain and product support

• Support administration of the Major Rugby Amazon master catalog affiliated with our Amazon storefront by maintaining product assignment database (new NDCs, discontinued, out of stock, new assignment)

Qualifications

• Bachelor's degree in related field, or equivalent work experience, preferred

• 4-8 years of related experience, preferred

• Customer-focused and results driven

• Strong Excel skills with an emphasis on data analytics

• Amazon marketplace knowledge, preferred

• Ability to travel 10% as necessary, which may include overnight stays

What is expected of you and others at this level

• Applies comprehensive knowledge and a thorough understanding of concepts, principles, and technical capabilities to perform varied tasks and projects

• May contribute to the development of policies and procedures

• Works on complex projects of large scope

• Develops technical solutions to a wide range of difficult problems

• Solutions are innovative and consistent with organization objectives

• Completes work; independently receives general guidance on new projects

• Work reviewed for purpose of meeting objectives

• May act as a mentor to less experienced colleagues

Anticipated salary range: $79,700 – $102,420

Bonus eligible: No

Benefits: Cardinal Health offers a wide variety of benefits and programs to support health and well-being.

• Medical, dental and vision coverage

• Paid time off plan

• Health savings account (HSA)

• 401k savings plan

• Access to wages before pay day with myFlexPay

• Flexible spending accounts (FSAs)

• Short- and long-term disability coverage

• Work-Life resources

• Paid parental leave

• Healthy lifestyle programs

Application window anticipated to close: 12/02/2024 *if interested in opportunity, please submit application as soon as possible.

The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate’s geographical location, relevant education, experience and skills and an evaluation of internal pay equity.

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Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply.

Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law.

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