Experience Inc. Jobs

At Verint, we believe customer engagement is the core of every global brand. Our mission is to help government agencies and departments improve trust and confidence in government by measuring citizen and stakeholder experiences previously only scarcely imagined by connecting work, data, and experiences enterprise wide. We hire innovators with the passion, creativity, and drive to answer constantly shifting market challenges and deliver impactful results for our customers. Our commitment to attracting and retaining a talented, diverse, and engaged team creates a collaborative environment that openly celebrates all cultures and affords personal and professional growth opportunities. Learn more at www.verint.com.

Overview of Job Function:

Verint’s Experience Management (XM) business unit is seeking an experienced Account Executive who can support sales activities with new clients. The Account Executive is an individual contributor, quota driven sales role with responsibility for developing and closing new client business for the Verint Experience Management business unit. The role will own the prospect sales cycle and be responsible for closing business against a set quota.

Principal Duties and Essential Responsibilities:

• Demonstrate clear understanding of the Verint offerings and service value propositions for prospects.

• Identify prospect companies and organizations that currently have Verint, but not utilizing the Experience Management business solutions.

• Research target accounts and develop prospecting campaign to identify and qualify new opportunities.

• Understand Federal and State government contracting processes and cycles to enable transactions with government entities

• Work with established Public Sector partners to ensure Verint takes advantage of multiple contract vehicles and can work with small and disadvantaged businesses to meet government contracting requirement.

• Partner with the Regional AE’s, Pre-Sales, Finance, and Legal teams through the entire sales cycle.

• Work with the Pre-Sales team to scope the proper configuration based on prospect needs and requirements.

• Determine appropriate licensing/services options; negotiate pricing, terms, and conditions within established guidelines, in collaboration with business development, pre-sales, finance and legal as appropriate.

• Track all communications and projections in Salesforce to ensure accurate forecasting. 

• Continuously research and learn about industry trends.

Minimum Requirements:

• Minimum of 5 years of quota carrying outside sales and account management experience with sales to contacts at the director-level or above

• Experience selling Enterprise software, Software (SaaS), Customer Experience Measurement Tools and/or Research and Analytics

• Experience creating and developing long-term client relationships

• Evidence of high performance, entrepreneurial spirit and team player

• Willingness to travel up to 40% (post-pandemic) in sales territory and attend trade shows

• Proficient in the use of standard business systems: MSOffice, Outlook, Word, Excel, and PowerPoint

• The ability to obtain the necessary credit line required to travel

• Successful completion of a background screening process including, but not limited to, employment verifications, criminal search, OFAC, SS Verification, as well as credit and drug screening, where applicable and in accordance with federal and local regulations

Preferred Requirements:

• Experience with customer experience portfolio solutions and customer engagement technology

• Experience selling to retail, financial services, hospitality, telco, government and B2B industries

• Exceeding quotas of one million or more in individual annual sales revenues with a high transactional sales model

#LI-BM1

MIN: 100K

MAX: 120K

At Verint, we believe customer engagement is the core of every global brand. Our mission is to help organizations discover opportunities previously only scarcely imagined by connecting work, data, and experiences enterprise wide. We hire innovators with the passion, creativity, and drive to answer constantly shifting market challenges and deliver impactful results for our customers. Our commitment to attracting and retaining a talented, diverse, and engaged team creates a collaborative environment that openly celebrates all cultures and affords personal and professional growth opportunities. Learn more at www.verint.com. As an equal opportunity employer, Verint Systems Inc. is committed to maintaining a workplace free from discrimination, retaliation, and sexual and any other form of harassment. Verint has a zero-tolerance policy against any form of discrimination, retaliation, or harassment including sexual harassment or any other form of harassment, based on race, color, religion, national origin, or sex (including pregnancy, childbirth or breastfeeding), sex stereotyping, including assumptions about a person’s behavior or appearance, gender roles, gender identity, gender expression including gender dysphoria, or transgender status), disability, alienage or citizenship or immigration status, marital status, creed, genetic information, predisposition or carrier status, sexual orientation, military or Veteran status, political affiliation, familial status, caregiver status, status as a victim of domestic violence, unemployment status, natural hairstyles, sexual and other reproductive health decision-making, or any other classification or characteristic protected by applicable federal, state or local laws, will not be tolerated.

For US Applicants

2023 Benefits Offering (https://fa-epcb-saasfaprod1.fa.ocs.oraclecloud.com/fscmUI/faces/AtkHelpPortalMain?TopicId=300000136388017)