Experience Inc. Jobs

Description We are in search of an Administrative Assistant to be part of our team located in Augusta, Georgia, United States. The function of this role involves processing various customer applications, ensuring accurate customer records, and addressing customer inquiries. Additionally, the job entails monitoring customer accounts and taking appropriate actions.

Responsibilities:

• Accurately and efficiently process customer credit applications

• Manage and maintain precise customer credit records

• Devote attention to detail and utilize problem-solving skills

• Handle inbound and outbound calls, exhibiting excellent phone etiquette

• Provide exceptional customer service

• Perform data entry tasks and email correspondence

• Utilize Microsoft Office Suite including Word, Excel, PowerPoint, and Outlook

• Schedule appointments as needed

• Uphold confidentiality in all tasks and communications. Requirements • Proficiency in answering inbound calls, managing customer inquiries, and resolving issues effectively.

• Demonstrated experience in providing high-quality customer service, with an ability to handle customer complaints and maintain a positive company image.

• Strong skills in data entry, with an attention to detail and ability to maintain accurate records.

• Experience in managing email correspondence, ensuring all communications are responded to in a timely and detail oriented manner.

• Ability to handle both inbound and outbound calls, managing customer inquiries and reaching out to clients or partners as needed.

• Proficiency in Microsoft Excel, with an ability to create spreadsheets, manage data, and use advanced functions.

• Familiarity with Microsoft Outlook, with skills in managing calendars, scheduling appointments, and handling email communications.

• Experience with Microsoft PowerPoint, with an ability to create, edit, and present detail oriented presentations.

• Proficiency in Microsoft Word, with skills in creating, editing, and formatting documents.

• Ability to schedule appointments effectively, managing multiple calendars and ensuring all meetings are scheduled and attended. TalentMatch®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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