Experience Inc. Jobs

Job Overview:Â Â

AsanAdministrative Assistant,you’llbe responsible forassistingto the administration and coordination ofall oftheday-to-day operations of an assigned Community Association including handling customer service functionandmaintainingcommunication with Board of Trustees and homeowners.Â

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Schedule:

Monday- 8:00 am - 4:30 pm

Tuesday- 8:00 am - 4:30 pm

Wednesday-Â 8:00 am - 12:00 pm

Thursday- 8:00 am - 4:30 pm

Friday- 8:00 am - 4:30 pm

Saturday-8:00 am - 12:00 pm

Every Saturday April-August

First Saturday of the month September-March

Your Responsibilities:Â Â

• Provide a friendly and welcoming atmosphere when residents and guests visit the Athletic Center. Greet everyone that comes in whether it be to work out or ask questions.ÂÂ
• Answer the phone calls of residents and vendors at the front deskÂ
• Set up new residents with FOB access to the various amenities offered.ÂÂ
• Assist Residents in the scheduling of Amenity Rentals, provide tours of theRental Amenities, etc.Â
• Streamline processes and procedures for the front desk operations.ÂÂ
• Provide Account Balance information to residents andassistwith work orders, account issues, complaints etc.Â
• Edit homeowner work orders and information using the Connect System.Â
• Providea range of support services tothe Property Manager, Assistant Manager, and Board of Directors. This can be, but is not limited to, reports using Excel,Powerpoint, Word,etc…Â
• Assistin the Violations Process which may include the mailing of letters, sending emails, etc.Â
• Process repair and maintenancerequests.ÂÂ
• Provide excellent customer service andmaintainopen lines of communication with fellowÂassociates,homeownersand Board of TrusteesÂ
• Have general knowledge and understanding of building systems and componentsÂ

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Skills & Qualifications:Â Â

• Minimum of 3 years business experience in an administrative capacity or related experience ÂÂ
• Critical thinking, problem solving, judgement and decision-making abilities are necessary.ÂÂ
• Proficiencyin computer programs like Microsoft Office, Outlook and Windowsrequired.ÂÂ
• Ability to work with sensitive and/or confidential information.ÂÂ

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What We Offer : Â

As a full-time exempt associate, you will be eligible for full comprehensive benefits to include your choice of multiple medical plans, dental, vision,and others. In addition, you will be eligible for time off benefits, paidholidaysand a 401k with company match. Occasional travel may berequiredto attend training and other company functions.ÂÂ

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Compensation :Â Â

$17.00 - $19.00/hourÂ

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Disclaimer Statement : Â Â

The above informationonthis description has been designed toindicatethe general nature and level of work performedby employees within this classification. It is not designed tocontainor be interpreted as a comprehensiveinventory of all duties, responsibilities, and qualificationsrequired ofemployees assigned to this job. This is not anall-inclusivejob description; therefore, management has the right to assign or reassign schedules,dutiesandresponsibilities to this job at any time.Â

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