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Title: National Accounts Customer Unit Vice President-Sales-Southeast Customer Unit

Location: Atlanta, GA

Setting: Hybrid

Reports to title: Senior Vice President National Accounts Sales

Travel: 60-70% in region

The Team You Will Join

The National Accounts segment provides global benefits sales and solutions to U.S.- based employers with 5,000+ employees and generates approximately $1.4B in annual sales and more than $12B in revenue. National Accounts serves more than 1,400 U.S. customers, covering approximately 50 million employees and their dependents. We provide employee benefits to 92 of the Fortune 100® companies and 75% of the Fortune 500® companies.

The Opportunity

The Customer Unit Vice President (CUVP) position exists to provide senior leadership to the sales organization in the 5000+ marketplace. As a leader, this role is also responsible for achieving sales, revenue, persistency and earnings goals for their assigned Customer Unit. As a sales leader in this position you will be accountable for setting and executing key strategies to succeed in the marketplace, developing and maintaining key broker and customer relationships and coaching your sales team to the highest levels of performance. Protecting and growing the National Accounts franchise is a key priority for Group Benefits.

As one of 7 CUVP’s across the US, the incumbent will lead a defined sales region in the National Account segment. They are responsible for managing 8-10 direct reports with a significant P&L responsibility. This leader will have significant visibility and drive outcomes in collaboration with internal partners, sales associates, and the external market community. Development and maintenance of external market relationships is key to this role and is looked to help drive MetLife’s strategies, tell our story in market and create connectivity that can be called upon when needed.

Reporting directly to the SVP, National Accounts Sales, this position will directly impact accelerating profitable growth and optimizing shareholder value for MetLife.

Key Relationships:

• Reports to: Senior Vice President National Accounts Sales

• Direct reports/team: 8 Account Executives, 1 Executive Assistant, 1 Sales Support Director

• Key Stakeholders: Service, Underwriting, Strategy, Product, Finance, External Marketplace

How You’ll Help Us Build a Confident Future (Key Responsibilities)

• Provide overall leadership for the assigned Customer Unit by creating strategies that position the business to more effectively deliver on accelerating value and the business growth objectives.

• Lead and support the strategy and vision for profitable growth of National Accounts business. Focus on developing new business, second sale and retaining existing 5,000+ clients.

• Collaborate with key partners; namely underwriting, service, and market strategy and finance leaders to achieve the proper balance between sales growth and earnings growth within marketplace earnings targets.

• Proactively engage across organizational boundaries with product, marketing, finance and operations leadership to incorporate a holistic view in local business plans. Operate with a global mindset that positively impacts the customer unit’s business results.

• Drives strategy with senior leadership. Significant responsibility managing and influencing key decision makers externally as well as strong relationship management capabilities with internal and external stakeholders. In addition, this leader is responsible for coaching Account Executives in-market to achieve the highest level of sales success.

• Identify industry trends, understand the competitive landscape and drive product development ideation to address customer needs and provide solutions.

• Represent MetLife as a thought leader at industry events, broker events and high-level client meetings.

• Drive executive strategic relationship management with brokerage and third-party firms and customers.

• Maintain strong marketplace presence and relationships with key decision makers and support a customer centric environment.

• Create a Holistic Account Planning driven culture and ensure a full adoption of systems and technology

What You Need to Succeed (Required Qualifications)

• Minimum of 10-15 years of experience in sales as a proven leader in the industry.

• Individual must be an industry expert, thought leader and have significant external and internal presence as a sales leader in the insurance industry.

• Ability to influence senior level benefit decision makers for large, complex customers.

• Senior sales leadership with proven record of strong revenue and earnings results.

• Large market group insurance customer experience, domestic and global.

• Strong record of success in leading business growth with significant P&L responsibility within Financial Services.

• Accomplished change management leader, able to operate effectively in a highly matrix environment.

• FINRA registration requirement Series 6, 63, 26 and appropriate state insurance licenses based on location.

• Undergraduate degree required.

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Equal Employment Opportunity/Disability/Veterans

If you need an accommodation due to a disability, please email us at accommodations@metlife.com. This information will be held in confidence and used only to determine an appropriate accommodation for the application process.

MetLife maintains a drug-free workplace.