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Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand — with heart at its center — our purpose sends a personal message that how we deliver our services is just as important as what we deliver.

Our Heart At Work Behaviors™ support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable.

Position Summary

This is a hybrid position requiring working from the office 3 days a week. Candidates must reside within driving distance for a CVS or Aetna office.

We are looking for a Healthcare Growth Strategy Consultant that specializes in moving ideas to implementation. You will support the team in building out and delivering a multiyear roadmap to scale our Medicare cross-sell/conversion program. This program will be a part of our direct-to-consumer enrollment channels growth engine. Our goal is to deliver topline enrollment growth (i.e., total enrollment and increased conversion rates) and margin expansion (i.e. Dual Special Needs Plan enrollments and lower our current cost per sales) at the same time. To be successful in this role the candidate must be skilled at visualizing conceptual models, initiative planning, working cross-functionally, have a high attention for detail, produce deliverables in a fast-paced environment, and driving complex project to completion. The ideal candidate will possess a strong understanding of how contact centers operate within the healthcare world. This is one of CVS Health top strategic initiatives and is considered a high visibility role, where if you are successful this could be a true catalyst to one’s career. This role will also interact with many parts of the CVS Health organization including our Medicare, PBM, and Commercial teams.

Roles and responsibilities will include:

• Quantifying and expand top-of-funnel cross-sell opportunities.

• Support the building of the blueprint for a year-round sales program.

• Driving cross-sell opportunities through the non-commissionable direct-to-consumer sales channels.

• Design, build, & launch new programs to increase addressable market, conversion rate, and enrollments.

• Independently present to Director and VP level internal and external stakeholders.

• Tell a story with your quantitative and qualitative analysis that leads to clear recommendations.

• Support the creation of the cross-sell playbook for internal and external stakeholders.

• Assist the shift from targeting based on sales likelihood to response likelihood.

• Validate QA cross-sales reports.

• Provide ad-hoc reports.

Required Qualifications

• 5-7 years of Management Experience

• Experience in Healthcare

• Project Management Experience

Preferred Qualifications

• Medicare Sales Experience

Education

BS/BA or equivalent experience

Pay Range

The typical pay range for this role is:

$75,400.00 - $190,700.00

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. This position also includes an award target in the company’s equity award program.

In addition to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities. The Company offers a full range of medical, dental, and vision benefits. Eligible employees may enroll in the Company’s 401(k) retirement savings plan, and an Employee Stock Purchase Plan is also available for eligible employees. The Company provides a fully-paid term life insurance plan to eligible employees, and short-term and long term disability benefits. CVS Health also offers numerous well-being programs, education assistance, free development courses, a CVS store discount, and discount programs with participating partners. As for time off, Company employees enjoy Paid Time Off (“PTO”) or vacation pay, as well as paid holidays throughout the calendar year. Number of paid holidays, sick time and other time off are provided consistent with relevant state law and Company policies.

For more detailed information on available benefits, please visit Benefits | CVS Health (https://jobs.cvshealth.com/us/en/benefits)

We anticipate the application window for this opening will close on: 11/01/2024

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

We are an equal opportunity and affirmative action employer. We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on race, ethnicity, color, national origin, sex/gender, sexual orientation, gender identity or expression, religion, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.