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ServiceNow Senior Developer

The Team

Introduction to Advisory Hybrid Operate ServiceNow Practice

Our team is client focused and mission driven. As a hands-on Lead Engineer in Deloitte's Advisory Hybrid Operate ServiceNow Practice, you'll work with our diverse teams of passionate professionals to help solve for some of today's toughest technology challenges to enable our clients to achieve business growth and manage risk.

Work you'll do:

Translate functional specifications into logical, competent-based technical designs

Design and develop new ServiceNow workflows and processes

Develop IT Service Management solutions using products such as ServiceNow by customizing the product using technologies JavaScript, Jelly, web services including MYSQL, XML, HTML, and CSS.

Develop custom Service portal pages/widgets to support the Business Organization

Conduct code walkthrough, code review of junior team members' code.

Comply with ServiceNow best practices to maintain system compliance.

Create comprehensive and well-structured test plans and suites. Estimates, prioritizes, plan and coordinates testing activities.

Identify, document and track software defects

Perform thorough regression testing of resolved defects

Participate in User Access Test (UAT) to collect feedback from UAT Team, ITIL Process owners, Clients and fine-tune the solution

Manage, update, and set creation and migration to test and production environments

Leads ServiceNow maintenance, upgrade planning and administration

Coordinate vendors for ServiceNow product defects

Qualifications:

Required

5+ years of ServiceNow Implementation experience.

Experience with Discovery and CMDB Implementation.

Maintain pace with ServiceNow current versions and capabilities.

Proven experience on ServiceNow ITSM, Discovery suite.

Strong knowledge and experience with Web Development (HTML, CSS, Javascript)

Proven ability to configure ServiceNow using Business Rules, Client Scripts,advanced UI Policies, Workflow editor, ACLs and Script Includes and UI Scripts to fulfill requirements, including knowledge of and experience with JavaScript/GLIDE, HTML5.

Proven experience in integration of ServiceNow with other IT applications.

Bachelor's Degree or equivalent experience.

Preferred Skills

Ability to work independently and manage multiple task assignments

Strong requirements gathering experience

Strong interpersonal and communication skills and good team player.

Experience working with Scrum or Agile development processes.

Strong analytical, problem-solving and decision-making capabilities.

Certified Implementation Specialist certification

Certified Application Developer

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.