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Lumen Sales Lead Generation Specialist - Work from Home in Atlanta, Georgia

About Lumen

Lumen is guided by our belief that humanity is at its best when technology advances the way we live and work. With 450,000 route fiber miles serving customers in more than 60 countries, we deliver the fastest, most secure global platform for applications and data to help businesses, government and communities deliver amazing experiences. Learn more about Lumen’s network, edge cloud, security and communication and collaboration solutions and our purpose to further human progress through technology at news.lumen.com, LinkedIn: /lumentechnologies, Twitter: @lumentechco, Facebook: /lumentechnologies, Instagram: @lumentechnologies and YouTube: /lumentechnologies.

The Role

Do you love to meet new people? Do you enjoy technology and want to be part of the Company empowering the 4 th Industrial Revolution? Do you want to learn the sales industry and start in a career that promises growth and development? This is the career for you!! Conversation starter, detective and wizard all rolled up together is the best description of our Lead Generation Representative I.

In this role, you will have the ability to learn Salesforce and other industry leading software to communicate, document and drive sales across North America from the comfort of your own home. You will also be given the opportunity to network and discuss technology needs with decision makers across many different companies. You can tell your friends and family that you talk to VPs, Directors and even CEOs on a daily basis. Also, those communication skills, you know the ones you got in trouble for in grade school for talking to much, are the key to success in this role. Heck we will even pay you well to use them.

Come join the Lumen family where we are not only the platform for amazing things but also the Corporation who values our employees. We conduct bi-annual engagement surveys to ensure our employees are heard and real action can be taken. We have 11 Employee Resource groups where everyone can be sure they have a network of support but also a network of community advocates who are giving back to the communities where we live and work!!

The Main Responsibilities

Conversation Starter

  • Making connections through the Power dialer (super hero tool for sales professionals) to 100+ contacts a day. You will also need to document and take notes on each of the contacts in the appropriate tracking system.

  • Using phone, email and social media you will be responsible for prospecting new customers to schedule conversations and meetings.

  • You will be trained and get to use the BANT methodology of identifying leads that can translate to customers. (BANT – Budget, Authority, Needs and Timeline – did we mention there will be training?)

Detective

  • You will need to be a sponge and open to learning everyday. This is the technology industry which means we are always growing, evolving and transforming into meeting future needs. You will get a front row seat and expected to part of the solution.

  • Practice may not make perfect but it certainly makes permanent and you will need to practice, refine and improve your elevator pitch and key messaging to different leads.

Wizard

  • Stay excited, energetic and enthused with each and every lead. Lead #98 of the day deserves the same level of engagement as Lead #1. This is where the magic wand comes in handy.

  • Identify challenges, roadblocks and potential for improvements and keep a feedback loop open with leaders in the organization.

What We Look For in a Candidate

  • Open imagination and enthusiasm for building rapport and relationships.

  • 0-2 years of experience in call center or inside sales is helpful and preferred

  • Knowing your voice and how to use it appropriately with customers. No customer is the same as another and your empathy and passion is important in driving success.

  • Openness to training and willingness to expand your current skills. Simply allow leadership to pour into you knowledge, feedback and suggestions for your continued growth and development.

  • Working knowledge of Salesforce.com /Marketing Automation tools is preferred

What to Expect Next

Requisition #: 256691

When applying for a position, you may be subject to a background screen (criminal records check, motor vehicle report, and/or drug screen), depending on the requirements for the position. Job-related concerns noted in the background screen may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis.

EEO Statement

We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.

NOTE: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Disclaimer

The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Job duties and responsibilities are subject to change based on changing business needs and conditions.

Salary Range

Salary Min :

28413

Salary Max :

70356

This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.

This position is eligible for either short-term incentives or sales compensation. Director and VP positions also are eligible for long-term incentive. To learn more about our bonus structure, you can view additional information here. (https://jobs.lumen.com/global/en/compensation-information) We're able to answer any additional questions you may have as you move through the selection process.

As part of our comprehensive benefits package, Lumen offers a broad range of Health, Life, Voluntary Lifestyle and other benefits and perks that enhance your physical, mental, emotional and financial wellbeing. You can learn more by clicking here. (https://centurylinkbenefits.com)

Note: For union-represented postings, wage rates and ranges are governed by applicable collective bargaining agreement provisions.

Salary Range

Salary Min :

28413

Salary Max :

70356

This information reflects the base salary pay range for this job based on current national market data. Ranges may vary based on the job's location. We offer competitive pay that varies based on individual experience, qualifications and other relevant factors. We encourage you to apply to positions that you are interested in and for which you believe you are qualified. To learn more, you are welcome to discuss with us as you move through the selection process.

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