Georgia Employer PRODUCT MANAGER, UNIFIED COMMUNICATIONS in Atlanta, Georgia
Primary Location: 6205-B Peachtree Dunwoody Rd, Atlanta, GA, USDivision: Cox Communications IncJob Level: Manager/Senior ManagerTravel: NoSchedule: Full-timeShift: Day JobRequisition Number: 212715Product Manager, Unified CommunicationsRole SummaryProvides continuous and visible leadership for current product performance and future development and deployment plans; Accountable for and serves as an authority on all aspects of product portfolio's lifecycle including: launch, customer experience, financial and operating metrics, enhancement priorities and product roadmaps; Recognized as subject matter expert on multiple products; Models passion and drive for change and/or enhancements to satisfy customer needs and optimize customer experience through product innovation and/or improvements to internal organization, processes and technology; Recommends resources to address/balance customer needs; Operates with considerable latitude for independent judgment; Negotiates issues with peers and 1st level Mgmt. to synthesize ideas and solutions that impact operational results.; May be responsible for product program(s) that involve single to multi-year plans; Develops, or provides guidance to develop, innovative solutions to highly complex matters; Provides influence and leadership to cross-functional teams and other stakeholders on ideas and solutions that impact industry and/or corporate results; Provides mentorship and guidance to team members and associates.Primary ResponsibilitiesResponsible to deliver activities and tasks necessary for successful product development and launch projects and achievement of business objectives. Contributes to planning, budgeting, resourcing, and monitoring results.Manage and review allocated budget and actual spend for product development and lifecycle activities.Guide and support cross-functional teams to move ideas through a project funnel from ideation through deployment as the champion and owner of the initiative.Developing as leader with respect to project development, team interactions, business insights and product management.May generate business insights which guide product solutions.Identify customer expectations and unmet needs with product and services to innovate and create solutions that address gaps and enhance customer experience. Directs product features from ideation through deployment.Analyze customer, business and product performance metrics and interpret underlying drivers to translate into data-based recommendations.Develop a documented product vision which aligns with and/or enhances customer needs, market and competitive trends and corporate strategy.Translate vision into clear and defined business requirements to drive functional specifications and technical requirements.Drive the development of business cases which define the product value proposition to support product and services roadmap investments in collaboration with business partners.Research and evaluate product performance to prioritize product improvements that optimize customer experience and strengthen financials.Facilitates communication amongst project leaders, peers and relevant department and cross-functional stakeholders to maintain alignment and awareness of current product state and vision.Create, sustain, and optimize operational practices and procedures to drive efficiencies.Monitors developments within the industry, vendor community and technology trends, and considers... For full info follow application link.Cox is an Equal Employment Opportunity employer. All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law.