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A techno/functional role providing support of technology solutions that are complex in nature and related to Oracle Cloud (SaaS) ERP environment for the core financial applications (GL, AP, AR, FA, Purchasing, Projects, Expenses). The role will work with the business to understand requirements to determine the best options for implementing solutions within the SaaS and PaaS environments to align with the Inspire multi-brand model. This role will be split (30/70) between support of the production environment and leading projects and enhancements. This person should be able to think strategically and understand the bigger picture when developing solutions.

RESPONSIBILITIES

• Understand Business Requirements: Collaborate with the business and project team to comprehend their business requirements within the ERP stream. Gain a deep understanding of their needs and objectives.

• ·Design and Implement Solutions: Utilize your expertise in Oracle solutions to design, develop, and implement appropriate solutions that align with the business requirements. Leverage industry best practices to ensure the user can achieve their goals effectively.

• Risk Management: Identify potential risks and issues within the implementation project. Recommend strategies and approaches to mitigate these risks and ensure a successful project delivery.

• Prototype Development: Provide user with options by creating prototypes, which serve as tangible examples to help them visualize potential solutions. These prototypes can aid in decision-making and allow users to make informed choices.

• Requirement Mapping and Gap Analysis: Conduct requirement mapping to align the user's business processes with the Oracle system's capabilities. Perform a gap analysis to identify any disparities between the user's requirements and the system's functionality.

• Lead User Acceptance Testing (UAT): Take the lead in facilitating UAT sessions where stakeholders can test and validate the configured system. Lead UAT activities to ensure users are comfortable with the system and identify any issues that need to be addressed.

• Troubleshooting and Configuration: Perform hands-on configuration and troubleshooting of the Oracle application to ensure it functions as expected. Resolve any technical issues that arise during the implementation process.

• Documentation: Create and maintain comprehensive documentation of the implemented solutions, including configuration settings, customizations, and troubleshooting steps. This documentation ensures knowledge transfer and provides references for future support and maintenance.

• Communication and Business User Management: Establish effective communication channels with all relevant business functions and stakeholders involved in the project. Address any concerns promptly and provide timely responses to maintain a positive relationship.

EDUCATION AND EXPERIENCE QUALIFICATIONS

• 4-Year degree in computer science, Information Technology, or a related field.

• 3-6 years Implementing and supporting Oracle financial applications, preferably in a retail environment.

• One full lifecycle of implementing Oracle Financial Cloud

REQUIRED KNOWLEDGE, SKILLS, OR ABILITIES

This role involves taking a proactive approach in configuring, implementing, and troubleshooting end-to-end Oracle Cloud ERP solutions. You will primarily focus on the Procurement and Accounts Payable modules, while experience with related Cloud ERP modules would be considered as well for this role. You may be working within a consultancy or systems integrator, providing expertise and guidance to users.

• Oracle Cloud ERP Expertise: Demonstrate a minimum of 3-6 years of experience working with Oracle ERP. Possess in-depth knowledge and hands-on experience in configuring, implementing, and troubleshooting Oracle Cloud ERP solutions including FBDI data loading.

• Role: Take active role within the Oracle Cloud implementation projects. Utilize your expertise to guide and mentor the implementation team, ensuring successful project delivery.

• Configuration and Implementation: Apply your hands-on experience to configure Oracle Cloud ERP modules. Ensure that the implemented solutions align with the user's business requirements and industry best practices.

• Troubleshooting: Possess strong troubleshooting skills to identify and resolve any issues that arise during the Oracle Cloud ERP implementation process. Use your expertise to quickly analyze problems and provide effective solutions.

This position sits within our Atlanta Support Center with an expectation to be onsite 80% of the time

Inspire Brands is a multi-brand restaurant company whose portfolio includes more than 32,000 Arby’s, Baskin-Robbins, Buffalo Wild Wings, Dunkin’, Jimmy John’s, and SONIC restaurants worldwide.

We’re made up of some of the world’s most iconic restaurant brands, but we’re much more than just a restaurant company. We’re a team of hundreds of thousands who individually and collectively are changing the way people eat, drink, and gather around the table. We know that food is much more than a staple—it’s an experience. At Inspire, that’s our purpose: to ignite and nourish flavorful experiences.

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