Experience Inc. Jobs

Business Control Specialist - Issues Management and Third Party

Charlotte, North Carolina;New York, New York; Atlanta, Georgia

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.

One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.

Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.

Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!

Global Payments Solutions Business Control and Governance team has a centralized Third Party governance team to ensure policy adherence across Global Payments Solutions. Responsible for driving and executing compliance with the Global Third Party management program. This role will support the FLU Third Party Executive and functions related to Third Party Governance and Performance Management for the Global Payments Solutions third party portfolio.

The role will work to support strategic planning, leading and delivering special projects that extend beyond business-as-usual third party requirements, and establishing/managing governance routines to enhance the control environment over the portfolio of third parties. Additional responsibilities include:

• Develop and maintain GPS Third Party procedures and playbooks

• Partner with GPS senior leaders, as well as Sourcing, Vendor Management, GIS, Data and Business Continuity partners to understand and escalate GPS-owned and -used Third Party risks and issues

• Prepare materials for and lead GPS Third Party governance routines, and coordinate escalations to enterprise Third Party risk routines

• Provide Third Party risk and governance subject matter expertise to GPS business partners across GPS global footprint

• Support the execution of required Third Party Requirements routines, Cyber Security escalations, vendor risk assessments (VLRA), Sourcing requests and Third Party strategy

• Support the design and effectiveness of the risk and control environment and ensure adherence to enterprise-wide standards

• Perform non-performing Third Party metric root cause analysis and prepare and manage Go to Green plans

• Review and challenge data transmission registrations (DTRs) and Third Party risk assessments to ensure accurate and complete documentation of external data transmissions

• Review and challenge Third Party information security remediation plans in partnership with GIS

• Support Third Party alignments to Processes in the Single Process Inventory

• Support Third Party Audit and Regulatory engagements and Audit Issue remediation activities

• Support and guide GPS business partners in completing outsourcing materiality assessments

Job Requirements:

• • 3+ years Business Control experience with Third Party Management and /or Data Management

• Experience planning and supporting large scale projects

• Ability to drive projects to meet critical milestones and identify potential roadblocks for the team

• Strong project management skills; attention to detail; ability to drive projects to conclusion

• Ability to manage multiple tasks and stakeholders at once, prioritize workflow and deliver results under pressure and time constraints

• Excellent organizational skills with a keen ability to prioritize daily tasks with project work as well as ad hoc requests

• Proven verbal and written communication skills and presentation skills

• Ability to synthesis information and summarize key themes

• Strong analytical skills

• Ability to work under pressure, calmly within tight deadlines and escalate appropriately.

• Able to develop and maintain good working relationships

• Self-starter, motivated and reliable; ability to work well and seamlessly within a team without a continuous high level of guidance

• Proficiency in using MS Word, Excel, PowerPoint, SharePoint and WebEx

• Bachelor's Degree or equivalent work experience

• Experience in business control function roles, operations or services preferred

• Strong risk mindset with process and controls background, actively debate and escalate issues and concerns

• Proven track record in being able to work effectively in a fast-paced, dynamic, highly matrix and complex environment

• Proven ability to develop Senior Executive presentations and strong communication skills

• Experience drafting and managing ORCIT Action Plans for non-performing metrics

• Single Process Inventory knowledge or Process Delegate experience

• Experience requesting Data Transmission Registrations (DTRs)

• Audit Issue management experienceFamiliarity with Third Party information security requirements and/or assessments

Shift:

1st shift (United States of America)

Hours Per Week:

40

Pay Transparency details

US - NY - New York - ONE BRYANT PARK - BANK OF AMERICA TOWER (NY1100)

Pay and benefits information

Pay range

$69,000.00 - $103,900.00 annualized salary, offers to be determined based on experience, education and skill set.

Discretionary incentive eligible

This role is eligible to participate in the annual discretionary plan. Employees are eligible for an annual discretionary award based on their overall individual performance results and behaviors, the performance and contributions of their line of business and/or group; and the overall success of the Company.

Benefits

This role is currently benefits eligible. We provide industry-leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.

Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity and affirmative action, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates.

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Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse. Our Drug-Free Workplace and Alcohol Policy (“Policy”) establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment.

To view Bank of America’s Drug-free Workplace and Alcohol Policy, CLICK HERE .

This communication provides information about certain Bank of America benefits. Receipt of this document does not automatically entitle you to benefits offered by Bank of America. Every effort has been made to ensure the accuracy of this communication. However, if there are discrepancies between this communication and the official plan documents, the plan documents will always govern. Bank of America retains the discretion to interpret the terms or language used in any of its communications according to the provisions contained in the plan documents. Bank of America also reserves the right to amend or terminate any benefit plan in its sole discretion at any time for any reason.