Experience Inc. Jobs

ABOUT THIS POSITION

We are currently searching for a talented Accounting Specialist to join our team. The ideal candidate will be one of our key client-facing team members to assist with client questions and provide timely resolution to billing concerns. This team member will be an essential part of the cash collections process utilizing customer written and verbal communications to resolve past due balances and assist customers in paying their balances.

WHAT YOU'LL DO

• Work daily shifts in client-facing accounting phone queue

• Provide timely resolution of client requests via case system and written communications

• Review billing and contract setup to ensure invoice accuracy

• Assist with processing of electronic customer payments

• Partner with Waystar team members to solve complex billing questions

• Effectively maintain working relationship with clients and partners

• Support accounting team with various projects and responsibilities as needed

WHAT YOU'LL NEED

• 1-3 year(s) of similar work experience or educational emphasis in accounting

• Excellent communication skills, written and verbal professional etiquette

• Ability to take new skills and quickly apply them to work processes

• Detail-oriented to resolve complex requests in a clear and concise manner

• Proficient with using 1 or more of the following: NetSuite, Salesforce, Microsoft Excel

• Degree in accounting, business or finance preferred

ABOUT WAYSTAR

Through a smart platform and better experience, Waystar helps providers simplify healthcare payments and yield powerful results throughout the complete revenue cycle.

Waystar’s healthcare payments platform combines innovative, cloud-based technology, robust data, and unparalleled client support to streamline workflows and improve financials so providers can focus on what matters most: their patients and communities. Waystar is trusted by 1M+ providers, 1K+ hospitals and health systems, and is connected to over 5K commercial and Medicaid/Medicare payers. We are deeply committed to living out our organizational values: honesty; kindness; passion; curiosity; fanatical focus; best work, always; making it happen; and joyful, optimistic & fun.

Waystar products have won multiple Best in KLAS® or Category Leader awards since 2010 and earned multiple #1 rankings from Black Book™ surveys since 2012. The Waystar platform supports more than 500,000 providers, 1,000 health systems and hospitals, and 5,000 payers and health plans. For more information, visit waystar.com or follow @Waystar (https://twitter.com/Waystar) on Twitter.

WAYSTAR PERKS

• Competitive total rewards (base salary + bonus, if applicable)

• Customizable benefits package (3 medical plans with Health Saving Account company match)

• Generous paid time off starting at 3 weeks + 13 paid holidays including 2 personal floating holidays

• Paid parental leave (including maternity + paternity leave)

• Education assistance opportunities and free LinkedIn Learning access

• Free mental health and family planning programs, including adoption assistance and fertility support

• 401(K) program with company match

• Pet insurance

• Employee resource groups

Waystar is proud to be an equal opportunity workplace. We celebrate, value, and support diversity and inclusion. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, marital status, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

This applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Job Category: Accounting/Finance

Job Type: Full time

Req ID: R2098