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Guest Services, Inc. Retail Manager - Jackson Visitor Center - Seasonal - $28.38 in Ashford, Washington

Imagine looking back on that time you spent a summer working on an active volcano. Venture through the park to discover waterfalls, streams, coves, lakes, and wildlife on over 260 miles of hiking trails leading through the old-growth forest of the river valleys and the high subalpine meadows on the flanks of Mount Rainier. Rainier Guest Services manages Jackson Visitor Center and Paradise Inn located high on the mountain with a gorgeous view of Mount Rainier's peak, National Park Inn tucked within the lush forest, and Sunrise Day Lodge with its gorgeous meadows and unequalled skyline. Any one of these could be your home for the summer! We operate year-round, but because Mount Rainier is one of the snowiest places in the lower 48 states, our primary season is the warmest part of the summer from Memorial Day through Labor Day. Our team of around 240 dedicated, talented, and friendly associates serve the summer influx of guests who come to the mountain to experience the same serenity, wonder, and magnificence you'll experience every day! Our Summer 2024 Season Runs May through September! Retail Manager - Jackson Visitor Center - Seasonal - $28.38 JOB DESCRIPTION: JACKSON VISITOR CENTER RETAIL MANAGER UNIT 8620 JOB SUMMARY Responsible for all aspects of unit operation and floor management, including merchandise, equipment, and property to facilitate fulfillment of financial goals, company incentives and client standards. Maintain a consistently high standard of guest service, cleanliness, product presentation, and cost control. Supervise Retail Lead and Retail Clerks to ensure tasks are completed in a friendly, safe, and efficient manner. This position reports to the General Manager. ESSENTIAL FUNCTIONS * Monitor, problem solve, and direct workers to ensure efficient and safe completion of all retail tasks daily. * Train, on-board, and schedule staff including managing break and lunch schedules. * Regularly evaluate store floor visually for stock "holes" and respond appropriately. * Communicate regularly and professionally with General Manager, Assistant General Manager, Warehouse Manager, and Retail Operations Manager among others to ensure efficient delivery and supply of all retail items. * Maintain store to standards set by Retail Operations Manager. * Under guidance of General Manager, Assistant General Manager, and Retail Operations Manager, participate in and give working direction for pre and post season setup/teardown of gift shops. * Manage staff appropriately to enforce standards and minimize personnel conflicts. * Maintain department records such as schedules, payroll, deposits, and daily cash reports. * Participate in management and safety meetings and National Park Service inspections. * Control the flow and number of guests in the operation. * Performs such other related duties as directed or required. SKILL AND KNOWLEDGE REQUIREMENTS INCLUDE * High School Diploma/G.E.D. equivalent required. Some college preferred. * MAST/TIPS certification required. * At least six months' retail supervision experience required. Management experience preferred. * National Park gift shop experience strongly preferred. * Basic computer knowledge and ability including Microsoft Windows, Outlook, Word, Excel, and retail POS systems. PHYSICAL AND MENTAL REQUIREMENTS * Moving about on foot to accomplish tasks, particularly frequent movements from place to place within the unit. Bend, lift, carry, reach/extend arms and hands above shoulder height frequently, or otherwise move in a constantly changing environment. * Lift, carry, and push up to 10 lbs. regularly, 15-20 lbs. frequently, and up to 30 lbs. occasionally. * Able to stand for extended To view the full job description,

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