Job Information
City of Asheville Parking Operations Supervisor (Weekend) in Asheville, North Carolina
Parking Operations Supervisor (Weekend)
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Parking Operations Supervisor (Weekend)
Salary
$24.76 Hourly
Location
Asheville, NC
Job Type
Full Time
Job Number
2024-01329
Department
Transportation
Division
Parking Garage
Opening Date
08/27/2024
Closing Date
9/18/2024 5:00 PM Eastern
Description
Benefits
Questions
Summary
About our opportunity: The City of Asheville is seeking qualified applicants for the position of Parking Operations Supervisor (Weekend) in the Transportation department. The Transportation department is committed to maintaining and improving the city's parking infrastructure, ensuring accessible and efficient parking solutions for residents and visitors. This position will primarily oversee weekend parking operations to ensure the smooth functioning of parking facilities across the city.
What you’ll be doing:
Manage and supervise weekend parking operations, ensuring efficient and optimal staffing based on traffic volumes, events, and special needs.
Oversee the provision of customer service, fee collection, and cleanliness of parking garages, lots, public restrooms, and office areas.
Monitor and inspect parking facilities and equipment, including parking structures, elevators, emergency phones, and pay-in-lane machines.
Coordinate and manage staffing schedules to ensure adequate coverage, including supervising City Parking Attendants and contracted event staff.
Handle customer inquiries, complaints, and service requests related to parking operations, providing resolutions to routine and complex issues.
Assist in the investigation of vehicle damage, personal injuries, and damage to City property, coordinating with vendors and maintenance staff as needed.
Facilitate the coordination of parking operations for special events, including determining staffing needs and supervising contracted special event staff.
Ensure that all departmental documentation is processed accurately and in a timely manner, including facility condition reports and timesheets.
Utilize a personal computer and other office equipment to perform essential functions, including data entry and report generation.
Benefits:
Salary: $24.76 per hour
13 paid holidays, 12 paid sick days, and 10 paid vacation days
Full access to the City of Asheville's benefit suite, including Medical, Dental, and Life insurance options
Enrollment in the North Carolina State Pension Plan and NC State 401K with company matching funds
About you: We know your time is valuable. Applicants who meet the following minimum requirements or have comparable experience and/or education will be considered:
Associate degree in Business or a related field, or equivalent combination of education, training, and experience
Two years of experience in parking operations
Valid North Carolina driver’s license
Ability to supervise and manage a team, apply data utilization, and demonstrate proficiency in essential functions
Persons of all genders and races are encouraged to apply.
Other things to know:
Work Schedule: Thursday - Sunday, 10:00 a.m. - 9:00 p.m. Flexibility may be required for special events
Application Details: Please apply online by the closing date. Only complete applications will be considered.
About us: The City of Asheville is dedicated to providing quality service for the residents and visitors of our beautiful city, nestled in the Blue Ridge Mountains of western North Carolina. Asheville, NC is a thriving mountain city that has a culture enriched in diversity.
The City of Asheville values and respects a diverse community, workforce, and ideas, and is committed to promoting an equitable, fair, and just employment environment. Our organization seeks to create and provide access and opportunities to employees, residents, and visitors to fulfill their potential through inclusive engagement practices, relationship building, and an authentic sense of belonging. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, gender identity, sexual orientation, age, disability, genetic information, or veteran status. The City of Asheville is proud to be a second chance employer.
The City of Asheville is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the City will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.
To view our comprehensive benefits package, click here (https://www.ashevillenc.gov/department/human-resources/compensation-and-benefits/) .
01
How many years of experience do you have in parking operations or a related field?
More than 2 years
Less than 2 years
No experience
02
Do you possess an Associate degree in Business or a related field, or do you have at least 4 years of experience?
Yes
No
03
Do you have experience supervising or managing staff in a parking operations environment?
Yes, supervisory experience in parking operations
Yes, supervisory experience in a different field
No supervisory experience
04
Are you able to work the required schedule of Thursday through Sunday, 9:00 a.m. - 8:00 p.m.?
Yes
Yes, but with some limitations
No
05
Do you have a valid driver's license?
Yes
No
Required Question
Agency
City of Asheville
Address
City of Asheville PO Box 7148 Asheville, North Carolina, 28802
Phone
828-259-5690 - Apply Online! - EOE
Website
http://www.ashevillenc.gov/jobs