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HCA Healthcare Medicaid Eligibility Area Manager in Asheville, North Carolina


This position is incentive eligible.


Are you passionate about the patient experience? At HCA Healthcare, we are committed to caring for patients with purpose and integrity. We care like family! Jump-start your career as a Medicaid Eligibility Area Manager today with Mission Hospital.


Parallon at Mission Hospital, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

  • Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.

  • Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.

  • Free counseling services and resources for emotional, physical and financial wellbeing

  • 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)

  • Employee Stock Purchase Plan with 10% off HCA Healthcare stock

  • Family support through fertility and family building benefits with Progyny and adoption assistance.

  • Referral services for child, elder and pet care, home and auto repair, event planning and more

  • Consumer discounts through Abenity and Consumer Discounts

  • Retirement readiness, rollover assistance services and preferred banking partnerships

  • Education assistance (tuition, student loan, certification support, dependent scholarships)

  • Colleague recognition program

  • Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)

  • Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.

Learn more about Employee Benefits (https://careers.hcahealthcare.com/pages/employee-benefits-and-rewards)

Note: Eligibility for benefits may vary by location.

Come join our team as a Medicaid Eligibility Area Manager. We care for our community! Just last year, HCA Healthcare and our colleagues donated $13.8 million dollars to charitable organizations. Apply Today!

Job Summary and Qualifications

The Area Manager reports to Area Director and/or Regional Director and is responsible for completing all assigned tasks to fulfill all facility contract requirements. Some facility contracts require Area Managers to also conduct Financial Counseling and Manager is assigned a shift for three days per week and has two days per week to fulfill all other administrative responsibilities of position and flex to cover shifts due to PTO request or call outs.

In this role you will:

  • Will supervise staff of Emergency Department Financial Counselors or a staff of Patient Benefits Advisors across multiple facilities. The staffing level usually will be 5-10 employees.

  • Will coordinate with HR, Area Director, and Regional Director on all department recruitment needs and will assess potential applicants to interview and work closely with Area Director on the selection of appropriate candidates for employment.

  • Will complete all administrative tasks required for hiring, patient account maintenance, and all other required facility and Parallon reporting needs.

  • Will provide staff training and ongoing department auditing to secure accuracy of all processes, specific facility and department requirements, and successful contractual performance results.

  • Will evaluate employee performance and is responsible for coordinating with HR, Area Director, and Regional Director for any needed corrective action and termination decisions.

  • Is responsible for daily operations of facility contract and will coordinate and communicate successfully with Administration of Hospital and Area and Regional Directors to secure maximum contract success.

  • Will participate in required Parallon and facility meetings and any recommended activities to develop successful business relationships and quality contract performance requirements.

  • Will provide coverage as an Emergency Department Financial Counselor as designated by facility contract.

  • Will need to travel to onsite facilities as necessary.

  • Identify and communicate continuous improvement suggestions and be a proactive and positive member of Parallon management team.


  • Bachelor’s Degree in Business or related field.

  • Equivalent work experience may substitute education requirements.

  • Minimum three years’ experience in related area with two of these years being healthcare

  • Management experience OR completion of the Parallon Manager Trainee Program.

Parallon provides full-service revenue cycle management, or total patient account resolution, for HCA Healthcare. Our services include scheduling, registration, insurance verification, hospital billing, revenue integrity, collections, payment compliance, credentialing, health information management, customer service, payroll and physician billing. We also provide full-service revenue cycle management as well as targeted solutions, such as Medicaid Eligibility, for external clients across the country. Parallon has over 17,000 colleagues, and serves close to 1,000 hospitals and 3,000 physician practices, all making an impact on patients, providers and their communities.

HCA Healthcare has been recognized as one of the World’s Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.


"The great hospitals will always put the patient and the patient's family first, and the really great institutions will provide care with warmth, compassion, and dignity for the individual."- Dr. Thomas Frist, Sr.

HCA Healthcare Co-Founder

If you are looking for an opportunity that provides satisfaction and personal growth, we encourage you to apply for our Medicaid Eligibility Area Manager opening. We promptly review all applications. Highly qualified candidates will be contacted for interviews. Unlock the possibilities and apply today!

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.