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Patient Service Specialist

Arvada, CO

Job Description

When patients enter our center in Arvada, we want them to have an exceptional experience – starting at the front desk. That’s where you come in. As a patient service specialist, you’ll manage both the patient side and business side of our center. The front desk is your station to be a patient advocate, communicate with individuals via email and phone, manage patient payments and utilize multiple computer programs. Don’t underestimate the impact you can make on every patient’s care experience, even before they leave the waiting room.

Schedule:

• Center Location: 7878 Wadsworth Blvd Suite 210 Arvada, CO 80003

• Type of Employment: Full Time

• Hours: Weekdays (Monday-Friday)

• Starting at $16.00/hour + based on experience

Responsibilities

Responsibilities

We are actively seeking candidates who are adaptable and flexible, patient-centric, exceptional communicators, detail-oriented and team players.

In this role, typical responsibilities include the following:

• Work service queues sent from our billing department

• Work missing information reports

• Purchase money orders

• Track plan of cares from doctor offices

• Explaining billing information when patients calls in regarding their bill

• Faxing invoices for your clinic

• Ordering supplies

• Posting charges everyday for every patient that comes in the building

• Clean/ organize your clinic

• Organizing all the authorizations that are needing approved before a patient is being seen

• Help other clinics when they get behind on their work

• Connect box (fax machine) working this all day throughout the week

• Calling new referrals that get faxed to us from doctors

• Submit authorizations/ retro authorizations for all insurance companies that we take

• such as: UHC, BCBS, Medicaid, Humana, Cigna, Tricare/ Triwest, VA, work comp, Aetna, Kaiser​

Qualifications

Qualifications

Minimum Qualifications:

• High School Diploma or GED required

Physical Requirements:

• Ability to walk, stand, bend, and reach consistently throughout a work day/shift

• Appropriate manual dexterity to enable typing (including10-key) throughout a work day/shift

• Ability to lift up to 25lbs, safely, from ground to waist using proper body mechanics

• Ability to carry office supplies up to 10lbs

• Visual acuity (near and distant) sufficient to maintain accurate records, recognize people and understand written direction

• Ability to speak and hear sufficiently to understand and give directions

Additional Data

Applications are accepted on an ongoing basis.

Select Medical is committed to having a workforce that reflects diversity at all levels and is an equal-opportunity employer. Qualified applicants are considered for employment, and employees are treated during employment without regard to race, color, religion, national origin, citizenship, age, sex, sexual orientation, gender identity, marital status, ancestry, physical or mental disability, veteran status, or any other characteristic protected under applicable law.

Apply for this job (https://jobs-selectmedicalcorp.icims.com/jobs/302817/patient-service-specialist/job?mode=apply&apply=yes&in_iframe=1&hashed=1374627814)

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Job ID 302817

Location US-CO-Arvada

Experience (Years) 0

Category Administrative - Administrative Services

Street Address 7878 Wadsworth Boulevard

Company Select Physical Therapy

Position Type Full Time