Experience Inc. Jobs

Our client is hiring a Desktop Technician to work onsite in Arlington, VA. The daily responsibilities include logging, tracking and resolving customer interactions. Specific responsibilities include device deployment, software deployment, face-to-face deployment to users, etc.

Responsibilities

• Onsite, providing prompt and responsive in-person and remote end-user IT support

• Respond to IT support requests submitted by email, trouble ticket, phone, or in person

• Escalation and hand-off of requests when appropriate

• Provide personal, attentive service to end users, regardless of the simplicity or complexity of the request

• Identification and triage, including business impact, security events, and outages

• Manage user network and application accounts and configure workstations

• Perform on-boarding/off-boarding processes and functions to include equipment sourcing and assignment and new hire training/orientations

• Support technology throughout the office, including collaboration tools, audio, and video equipment, and conference room technology

  About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.