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Amazon Program Manager Sales Excellence, AWS ProServe Business Development in Arlington, Virginia

Description

We are seeking an individual with customer facing experience to be a part of the ProServe Sales Excellence team. In this role you would drive business growth and shape the sales operating rhythm of our Professional Services business. Bringing experience of deal strategy for consulting and delivery engagements, you will formulate mechanisms, programs and best practices across pipeline management, forecasting and strategic deal support enabling our Professional Services sales organization to accelerate new business. The role-holder will be responsible for identifying Productivity improvement initiatives across ProServe; perform deep-dives to find the root causes and propose the solutions to address by collaborating with multiple stakeholders. In this role you will obsess on our customers and sellers’ needs, and innovate and think big on their behalf. You will lead efforts to develop and deploy strategies that allow our selling organization to be impactful in driving meaningful business outcomes for our customers.

In this role you will become a business partner to our senior leadership and will support strategic business planning and execution through providing deep insights and driving operational discipline. You will earn trust through relationship building and will possess a work ethic that drives the desired results.

This is a hands-on position - you must be willing to “roll up your sleeves” to get changes adopted in the field to deliver the desired results. You will have experience in professional services, sales, commercial management, data and insights and sales enablement.

AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector.

Key job responsibilities

  • Drive bar raising sales goal attainment initiatives that enable improved sales productivity, deal velocity, deal sizes, and pipeline coverage.

  • Partner and support the creation and adoption of the sales operations mechanisms, which may include establishing critical processes and operational controls, developing dashboards, metrics, and analytics, and leading strategic considerations for the Strategic Accounts business.

  • Driving long-term strategy in close collaboration with the ProServe Business Development organisation. This involves envisioning current state improvements and developing future state operating models

  • Drive Sales acceleration though programmatic account planning, account plan execution, and the deployment of opportunity qualification & shaping mechanisms.

  • Support to scale the partner relationships by deploying mechanisms that drive the effectiveness of our partner sales motions for some of our most strategic partners.

  • Support the annual/mid-year Sales Planning cycle, interlocking the sales coverage model of Target Accounts vs. Sellers with AWS Sales

  • Structure programs and mechanisms that improve the effectiveness and productivity of our ProServe Sellers

About the team

Diverse Experiences

AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS?

Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture

Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

Mentorship & Career Growth

We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

Basic Qualifications

  • Bachelor’s degree with 4+ years' experience in commercial strategy and program management for a large-scale, multi-geographical high-tech sales/services organization, including Salesforce and deal data expertise.

  • Experienced in defining and implementing sales processes, procedures, and improvement initiatives that drive high-impact activities, with expertise in sales methodology, strategic selling, and sales enablement to build a culture of continuous improvement.

  • Experience in account management, demand generation, pipeline management, forecasting, and proposal development, with a history of consistently meeting or exceeding sales targets.

  • Experience in enablement and change management.

  • Experience conducting analysis of complex data and translating the results into actionable deliverables, messages, and presentations.

Preferred Qualifications

  • Experience with Salesforce and Sales data in services industry

  • Experience with sales tools and mechanisms for planning, forecasting, etc.

  • Data analysis skills to use for input on changes and decisions with plan for output to monitor change and decision.

  • Proven, successful track record of navigating through ambiguous situations and influencing without direct ownership and specific requirements

  • Cloud-specific experience

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

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