Experience Inc. Jobs

Description

We are hiring a Program Manager - Learner Services, to support a new initiative within AWS Training & Certification. You will have a chance to build new experiences for learners, and help build confidence and competence for AWS services.

Key job responsibilities

You will apply your expertise to:

-Build products and programs that serve external learners as they develop proficiency in AWS services.

-Work within the larger Business Operations org to establish solid rhythm of the business processes.

-Align our org's story through WBR/MBR/QBR and executive briefing opportunities.

Key job responsibilities

Establish goals, plans and related metrics, track progress, create SOPs, and operate through obstacles to achieve program objectives.

Create reporting and dashboards for critical metrics to illustrate progress against goals to support team activities and report to management on weekly/monthly basis.

Work cross functionally with the product management, engineering, frontend client teams, operations and program teams to document and define initiatives and drive them through execution.

Act as a thought leader in defining success criteria and understand business needs of partner teams in an ever-changing business environment.

Prepare strategic recommendations, roadmaps, and program updates to senior management for the organization.

Identify and analyze data to isolate issues, develop solutions, and prioritize opportunities for servicing our partners.

Make recommendations that balance short team needs against the long-term business benefit.

Basic Qualifications

• 2+ years of program or project management experience

• 2+ years of experience using data and metrics to determine and drive improvements

• 2+ years of experience working cross functionally with tech and non-tech teams

Preferred Qualifications

• Experience in MS Access and SQL

• Experience in requirement gathering and ability to write clear and detailed requirement document

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $50,100/year in our lowest geographic market up to $107,200/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.