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IT Project Manager – Technology Refresh

Job Category: Project and Program Management

Time Type: Full time

Minimum Clearance Required to Start: None

Employee Type: Regular

Percentage of Travel Required: Up to 25%

Type of Travel: Local

CACI is seeking an IT Project Manager to lead the replacement of 7,500 workstations (desktops/laptops) and mobile devices across 11 CONUS regional sites and 5 facilities in the National Capitol Region.

This position will be responsible for overseeing a team of 15 to 20 technicians, schedulers and asset specialist, performing hardware and software tasks face- to- face with users in a fast-paced environment. Each legacy device will be replaced with a brand new system, both utilizing Win11 OS, however customers will be moving to a new Modern Workplace configuration and receive a new Apple mobile device.

Candidates will be responsible for the entire project lifecycle ensuring new and legacy devices are inventoried, schedules developed and maintained, and technicians ensure that customers have access to all M365 services across workstations and mobile devices. Providing the highest level of customer satisfaction is critical for project success.

This position is full-time onsite in Arlington, VA and Lorton, VA and limited continental US travel.

About the Role:

• Responsible for the planning, management, coordinating and executing of the refresh project activities.

• Manages technicians and support team schedules ensuring fast-paced delivery of services

• Oversees and manages end-to-end project delivery to include

• Unboxing, labeling and tagging PC/mobile devices

• Coordination of asset delivery activities

• Configuration of PCs

• Configuration of mobile devices

• Testing and validating with customer ability to log-on, install applications and print

• Wipe, decommission and dispose of legacy equipment

• Respond in a timely manner to tickets and work orders

• Troubleshoot to diagnose issues; replace/swap out equipment

• Responsible for the creation of project deliverables (project plan, requirements, schedule, etc.).

• Works cooperatively with engineering leads to plan and direct project tasks.

• Manage project risks and issues and implement corrective actions.

• Create and maintain detailed project schedules.

• Ensure all work is tracked and managed via ServiceNow.

• Communicates effectively with a wide variety of technical and non-technical audiences.

Required Qualifications:

• Ability to obtain a DHS Entrance on Duty (EOD).

• 5 or more Years of project management experience.

• Have previously managed technology refresh projects.

• Bachelor’s degree or equivalent and 10 years of experience in a technical environment (BA can be substituted for an AA + 12 years of experience or no BA and 16 years of experience)

• Experience with management of endpoints within Intune.

• Previous experience developing templates, SOPs, and work instructions.

• Experience with Microsoft Project, Jira, Confluence, and ServiceNow.

• Excellent written and verbal communications skills

Preferred Qualifications:

• Project Management Professional (PMP) Certification

• SAFe Scrum Master Certification

• ITIL Foundations v4 or higher.

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What You Can Expect:

A culture of integrity.

At CACI, we place character and innovation at the center of everything we do. As a valued team member, you’ll be part of a high-performing group dedicated to our customer’s missions and driven by a higher purpose – to ensure the safety of our nation.

An environment of trust.

CACI takes pride in fostering a diverse and accessible culture where every individual feels supported to chart their own path. You’ll have the autonomy to take the time you need through a unique flexible time off benefit and have access to robust learning resources to make your ambitions a reality.

A focus on continuous growth.

Together, we will advance our nation's most critical missions, build on our lengthy track record of business success, and find opportunities to break new ground — in your career and in our legacy.

Your potential is limitless. So is ours.

Learn more about CACI here. (https://careers.caci.com/global/en/life-at-caci)

Pay Range : There are a host of factors that can influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications. Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives. We offer competitive compensation, benefits and learning and development opportunities. Our broad and competitive mix of benefits options is designed to support and protect employees and their families. At CACI, you will receive comprehensive benefits such as; healthcare, wellness, financial, retirement, family support, continuing education, and time off benefits. Learn more here (https://careers.caci.com/global/en/employee-benefits) .

The proposed salary range for this position is:

$85,800 - $180,200

CACI is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, age, national origin, disability, status as a protected veteran, or any other protected characteristic.