Job Information
DEPARTMENT OF STATE HEALTH SERVICES Social Work Program Supervisor in ARLINGTON, Texas
Job/Position DescriptionUnder the supervision of the Specialized Health and Social Services (SHSS) Program Manager (PM), provides direct supervision and performance evaluation to unit comprised of public health social workers. Develops job descriptions and performance standards. Serves as subject matter expert for various program service areas. Provides training, consultation, quality assurance, and technical assistance to providers, contractors, and regional staff. Ensures that appropriate referrals are made by staff. Assists SHSS PM with planning, implementing, monitoring, and evaluating social work programs in Public Health Region (PHR) 2/3. Develops regional program standards and procedures in collaboration with regional committees and work groups. Takes a leadership role in change management and problem solving. Provides program information to community based organizations, medical professionals and the general public. Able to perform essential job functions under limited supervision with considerable latitude for the use of initiative and independent judgment. Performs other duties as assigned. Member of the Incident Command Structure (ICS) in response to public health emergencies. Must comply with HHS, DSHS, and Texas Department of Public Safety applicable policies/procedures/standards. Employee must be able to independently travel throughout the State of Texas and out-of-state to complete essential job functions.Essential Job FunctionsAttends work on a regular and predictable schedule in accordance with agency leave policy and performs other duties as assigned.30% Provides direct supervision of public health social workers/case managers and administrative support staff (as assigned) within designated unit. Works collaboratively with regional leadership, program management, and other program supervisors to plan, develop, implement and monitor program operations to ensure compliance with program and agency policy, including: gathering and analyzing data to advance programmatic and regional goals; providing written and/or oral feedback, guidance, coaching and/or counseling to direct reports; and performing internal quality assurance activities. Effectively manages programmatic changes. Routinely takes the initiative to find solutions to identified challenges and motivates direct reports to do the same. Completes the selection and promotion process according to agency policy and procedures. Monitors and directs program/agency orientation; education and licensure requirements; and adherence to agency human resource (HR), regional, and program policies and procedures. Oversees day-to-day program operations for the public health social work/case management aspect of the PHR 2/3 SHSS program. May temporarily serve as Acting Program Manager when SHSS PM is out of the office.30% Meets with individual direct reports on a routine basis to proactively discuss positive performance, emerging performance concerns, and/or challenging cases. Develops professional performance plans with all direct reports and completes individual performance evaluations that accurately reflect their performance according to HR policy and procedures. Recommends rewards and disciplinary actions for direct reports. Manages employee time and leave to ensure appropriate staffing for efficient and effective program operations. Reviews and vets direct reportsand#146; purchasing and reimbursement requests per agency policy and regional procedures. Facilitates routine unit meetings.30% Serves as subject matter e https://jobshrportal.hhsc.state.tx.us/ENG/CareerPortal/job_profile.cfm?szOrderID=616035 Copy the URL in the preceding sentence to an Internet Explorer browser to apply to the job directly through the Texas Health and Human Services Career Portal.