Experience Inc. Jobs

Description

We are on the hunt for a diligent Administrative Assistant to contribute to our team. This role is based in Apex, North Carolina, 27518, United States, and offers a long term contract employment opportunity, working approximately 30 hours a week. Your primary function will be to handle customer inquiries, manage data entry tasks, and maintain customer service standards in an industry that is constantly evolving.

Responsibilities:

• Handle incoming calls efficiently and professionally

• Manage customer service interactions, ensuring high-quality service and customer satisfaction

• Perform data entry tasks, maintaining accuracy and attention to detail

• Engage in email correspondence with clients, responding promptly and professionally

• Conduct inbound and outbound calls as required

• Utilize Microsoft Excel for data management and reporting tasks

• Operate Microsoft Outlook for email correspondence and scheduling

• Use Microsoft PowerPoint to create presentations as needed

• Leverage Microsoft Word for documentation and correspondence

• Schedule appointments, managing calendars effectively to avoid conflicts.

Requirements • Proficiency in answering inbound calls, demonstrating excellent telephone etiquette and customer service skills

• Ability to handle inbound and outbound calls efficiently and professionally

• Strong data entry skills with keen attention to detail and accuracy

• Exceptional customer service abilities, with a focus on providing prompt and courteous service

• Proficient in email correspondence, with the ability to communicate effectively and professionally

• Advanced skills in Microsoft Excel, with the ability to create and manage spreadsheets

• Proficiency in Microsoft Outlook, including email management and calendar scheduling

• Proficient in Microsoft PowerPoint, with the ability to create and edit presentations

• Advanced skills in Microsoft Word, with the ability to create and format documents

• Excellent organizational skills, with the ability to schedule appointments effectively and manage multiple calendars TalentMatch®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .