Job Information
NTT America Solutions, Inc. Billing Operations Analyst in Anytown (DT), Brazil
NTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future.
In today’s ‘iNTTerconnected’ world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our clients solve some of the world’s most significant technological, business and societal challenges.
With people at the heart of our success, NTT is committed to attracting and growing the best talent and providing an environment where everyone feels they can belong and their contribution matters.
Want to be a part of our team?
We are looking for a Senior Associate Billing Analyst in Brazil to work with our NORAM and Europe team, supporting our processes and improving our data accuracy.
The primary responsibility of the Senior Associate Billing Operations Analyst is to support with analysing the accuracy of data related to our NORAM billing process. The Senior Associate Billing Operations Analyst supports the optimisation, implementation and reporting on all billing activities. This is done by auditing data sets extracted from the billing system and review the information for accuracy.
Working at NTT
Key Roles and Responsibilities:
Contribute to the implementation billing operations to maximise effectiveness and accuracy
Audit integrity and accuracy of data entered into the system
Monitor operation of the billing system
Contribute to the design of solutions to billing issues
Work with the system design team to implement new features
Contribute to the improvement for the billing operations processes and procedures and implement approved recommendations
Reconcile financial information, files and records to ensure the availability and accuracy of the information
Implement written policies and procedures that govern billing operations
Prepare financial and statistical reports
Validate billing transactions on the billing system
Investigate and analyse any collection matters raised by management
Supply monthly billing packs for relevant managers
Proactively provide technical support to billing department and operate all billing systems
Monitor and correct data incongruences that could directly impact the quality and billing operations processes
Ensure that system wide reconciliations and assurance checks are carried out accurately and timeously
Proactively support continuous process improvement projects related to billing controls, quality and efficiency, and automation opportunities
Knowledge, Skills and Attributes:
Knowledge in financial analysis, accounting principles and data management
Process orientated with an understanding of both financial and operational controls
Ability to interpret complex processes, policies and financial and legal documents
Specialist at gathering, analysing and evaluating facts
Proactive in approach and meticulous attention to detail
Knowledge of billing and financial concepts
Ability to utilise key systems and tools related to billing operations
Understanding and knowledge of datamining, management and analysis techniques
Required Experience:
Moderate level of demonstrated experience as a Billing Systems Analyst, Billing Operations Practitioner or Specialist
Fluent English
Completed graduation in correlated areas
Moderate level of demonstrated experience auditing processes, financial information and systems
Moderate level of experience working with the MS Office Suite, including MS Excel and MS Word
Moderate level of hands on billing application knowledge and experience
Skills Summary
Billing, Billing Assurance, Billing Process, Billing Systems, Client Invoicing, Data Analysis, Payments, Processing
Workplace type :
On-site Working
Equal Opportunity Employer
NTT is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, color, sex, religion, national origin, disability, pregnancy, marital status, sexual orientation, gender reassignment, veteran status, or other protected category
Join our growing global team and accelerate your career with us. Apply today.
A career at NTT means:
Being part of a global pioneer – where you gain exposure to our Fortune 500 clients and world-leading global technology partners and work with a network of over 40,000 smart and diverse colleagues across 57 countries, delivering services in over 200 countries.
Being at the forefront of cutting-edge technology – backed with a 150-year heritage of using technology for good. With 40% of the world’s internet traffic running on our network and where Emoji were first invented, you can be proud of the group’s many new ‘firsts’.
Making a difference – by doing meaningful work that helps to shape the future for our clients, and across industries and communities around the world.
Being your best self – in a progressive ‘Connected Working’ environment that promotes flexibility, connection and wellbeing. Where diversity and different perspectives are embraced to ensure equal opportunities for all.
Having ongoing opportunities to own and develop your career – with a personal and professional development plan and access to the broadest learning offerings in the industry.
NTT America Solutions, Inc.
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