Experience Inc. Jobs

Job Title: Lead Systems Engineer

Location: Anoka, MN (Remote but needs to be within driving distance)

Pay Range: $55/hr - $64/hr

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What’s the Job?

Job Summary:

The Lead Systems Engineer provides design expertise to lead the planning, implementation, and maintenance of the systems infrastructure. This position is responsible for project management as well as leading the design of clients?systems infrastructure in consultation with IT leadership and in support of HIPAA, State, CJIS /FBI and other federal laws, and all internal policies.

Leveling:

The Lead Systems Engineer performs work with a high degree of latitude. The Lead Systems Engineer possesses expert knowledge of subject matter and handles the most complex issues and problems associated with the systems infrastructure.

Job Description

Duties and Responsibilities:

1. Lead the daily activities of a team while providing technical expertise to ensure the clients?information systems including hardware, software, and various configurations, is efficient and secure.

2. Act as the point of contact to the clients employees leading and collaborating to understand user requirements, provide recommendations and ensure successful implementation of new technology projects.

3. Participate in the development of strategies to assess the life cycle of the systems infrastructure for clients?near and long-term technology needs.

4. Lead and coordinate systems related tasks for planned and unplanned outages.

5. Develop guidance and architectural designs, and oversee standardized policies, procedures, and training plans for systems administration and disaster recovery.

6. Monitor systems performance and usage to ensure optimal utilization and actively resolve issues.

7. Anticipate and mitigate potential attacks through information systems or other connections to ensure the security of the infrastructure.

8. Recommend and perform configuration changes to the systems environment to improve efficiency, reliability, and performance.

9. Lead vendor and contractor relationships by negotiating agreements, ensuring design meets clients objectives, and escalating the most complex issues.

10. Act as a point of escalation and resolve complex network problems, create reports, and ensure optimal utilization of the products.

11. Provide leadership, coaching, and/or mentoring to a subordinate group, and may act as a lead providing daily work direction and managing timeline of weekly activities depending on assignment.

• Knowledge of current server, storage, and related systems, principles, troubleshooting techniques and best practices regarding cybersecurity measures, virtual host environments, SAN and NAS storage systems, server hardware and software, enterprise backup systems, Active Directory, LDAP, SAML, SSL/TLS, DHCP, DNS, remote access solutions, application delivery controllers, and enterprise email solutions

• Knowledge of systems concepts, topologies and protocols, standards and management tools essential to perform systems management, performance optimization, preventive maintenance and problem isolation/resolution to assure an optimized computing environment

• Strong verbal and written communication skills 

• Ability to manage and prioritize multiple projects

• Ability to apply effective analytical methods to existing and new applications

Physical Demands and Work Conditions:

• Standard office environment

• Vision abilities required by this job include close vision, distance vision, and the ability to adjust focus, such as to work on computers. Ability to see colors, shades and brightness

• Hearing abilities required for general and phone communication, signals, and machine sounds

• Cognitive abilities required include problem solving, prioritization of tasks, short- and long-term memory, interpreting and understanding written documents, and general mathematical skills

• Assignments may require several hours of varied physical activity in addition to viewing a computer screen, sitting at a desk, or walking/standing to assist county employees

• Physical activity may include repeated bending, stooping, reaching, frequent wrist and finger manipulation to complete computer work, and occasionally pushing carts to transport equipment

• Regular lifting of 20-50 lbs. while moving materials.

• Equipment used includes computers, phones, and standard office equipment in addition to IT maintenance equipment depending on assignment

• IT maintenance equipment may include but is not limited to hand and power tools, electrical and electronic installation and testing tools/instruments, and personal protective equipment

• Occasional travel to other county work sites as needed

• Travel between work sites may require driving a county vehicle and/or a personal vehicle

• Exposure to toxic or caustic chemicals, electrical shock, airborne particles, prolonged vibration from machinery, and other hazards is possible while performing essential duties

• Reasonable accommodation may be made to enable qualified individuals with disabilities to perform essential job function

Minimum Qualifications (Required)

• Six years of full-time (2,080 annual hours) job-related Information Technology (IT) experience.?

• Three years (2,080 annual hours) administering Microsoft Entra ID or Active Directory, enterprise storage systems (SAN/NAS), and virtualized server solutions in environments with more than 500 users.

• High school diploma or equivalent education.

• Must successfully complete driver’s license check, MN BCA fingerprint and background security checks and pass FBI CJIS Security and Awareness Training.

• Must have a valid driver’s license and vehicle to facilitate occasional travel between County sites.

• Must be able to work occasional after-hours/weekend work.

• Must be able to participate in an after-hours emergency on-call rotation.

Preferred Qualifications

• Eight years of full-time (2,080 annual hours) job-related Information Technology (IT) experience.

• Certification in a related and recognized professional level IT certification program.

Knowledge, Skills, and Abilities needed:

• Experience in implementing Azure or M365 services for the Enterprise. This would include Exchange Online, Teams, Identity Management and Tenant wide security initiatives.

• Advanced technical knowledge of current Microsoft Server, VMware virtualization, and the integration of SAN/NAS technologies into these environments.

• Experience implementing automation using PowerShell or other programmatic methods to assist with both complex, and routine operations.

• Experience working with Information Security teams, or implementing Information Security initiatives, remediations, and policies.

• Familiarity with Load Balancers or deploying applications behind load balancers.

• Knowledge of advanced project management principles and practice to determine program direction, plan work, set goals, monitor and evaluate accomplishments.

• Ability to manage, prioritize, and execute multiple enterprise-level concurrent projects and tasks in a high-pressure environment.

• Ability to lead, mentor, plan and schedule major systems efforts and provide work direction, guidance and serve as technical resource to a diverse workforce.

• Ability to communicate recommendations throughout the organization by presenting highly technical issues to non-technical staff.

• Ability to read and interpret complex technical documentation and procedure manuals, in addition to creating and maintaining internal technical documentation.

If this is a role that interests you and you’d like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!

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About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells

ManpowerGroup? (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands –? Manpower, Experis, Talent Solutions, and Jefferson Wells ?– creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2022 ManpowerGroup was named one of the World's Most Ethical Companies for the 13th year - all confirming our position as the brand of choice for in-demand talent.

ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.