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Organizational Change Manager - Transformation

United StatesReq #2028

Thursday, September 19, 2024

At Sylvamo, we’re a team on a mission. Joining us, you’ll be helping to sustain forests and renew ecosystems, while delivering on the promise of paper to educate, communicate and entertain the world.

Come grow with us!

This position is part of Digital Transformation department and is suitable for remote workers who can work within the Eastern Standard Time (EST) zone.

PURPOSE

The Organizational Change Manager - Transformation plays a critical role in leading Sylvamo’s strategy and design of an organizational change management culture embedded across the company, beginning with our digital transformation area. This role focuses on ensuring the smooth adoption of new technologies, processes, and systems across our operations. The change manager will work closely with cross-functional teams to develop and implement change management strategies that minimize resistance and maximize employee engagement, adoption and ongoing sustain of implementations.

WHAT YOU WILL DO

Strategy and Planning:

• Drive Sylvamo’s strategy and proposed design for internal organizational change management culture and an enterprise strategy for a change center of excellence or change management office.

• Develop and execute comprehensive change strategies and plans for digital transformation initiatives.

• Establish best practices for organizational change management including actionable procedures such as communications plans, sponsor roadmaps, coaching plans, training plans, resistance management plans.

• Conduct impact assessments to understand the effects of changes on various stakeholders and organizational units.

• Consider change impacts at global, regional, functional, and mill levels including union resources, as applicable.

• Identify key stakeholders and develop a stakeholder engagement plan to ensure their involvement and support throughout the digital transformation change management process.

Collaboration and Communication:

• Work closely with third-party experts in the change management space to apply best practices across initiatives.

• Enable change management efforts by working with human resources, corporate communications, innovation, and cross-functional teams to ensure smooth adoption of digital transformation initiatives.

• Develop and deliver clear, concise, and effective communication plans and materials to ensure stakeholders are informed and engaged.

• Work with mill and functional teams to drive plans for change-related content such as newsletters, presentations, and FAQs.

• Engage translation support as required to ensure messaging reaches teams across regions.

• Act as a point of contact for change-related inquiries and issues.

Training and Support:

• Collaborate with training teams and learning leaders to identify training needs and develop training programs.

• Provide support to mill and functional leadership in coaching people leaders to help them manage resistance within their teams.

• Identify potential resistance to change and develop strategies to address and mitigate it.

• Provide ongoing support and guidance to employees, managers, and other stakeholders throughout the change process.

Monitoring and Improvement:

• Establish metrics to measure the effectiveness of change management efforts and the adoption of new processes and technologies.

• Monitor and report on progress, providing insights and recommendations for continuous improvement.

• Gather feedback on the change management process and use it to continuously improve strategies and approaches.

• Stay current with industry best practices and trends in change management and digital transformation.

WHAT YOU WILL NEED

The essential requirements of the job include:

• Minimum of 7 years of experience required

• Bachelor’s degree in business administration, organizational development, marketing, communications, or related field

• Prior change management expérience

• Change management certification, required

• Prior management of third party resources, preferred

• Union environment experience, preferred

• Strong understanding of change management principles and methodologies

• Strong marketing and presentation development skills

• Digital transformation change experience preferred

• Excellent communication and interpersonal skills

• Ability to influence and engage stakeholders at all levels of the organization

• Ability to balance multiple requests and know when to ask for assistance

• Highly organized and self-starter

• General understanding of IT space

COMPETENCIES

• Courageous

• Trustworthy

• Development-minded

• Entrepreneurial

• Inclusive & Collaborative

• Team-oriented

• Agile

Sylvamo partners with you and your family on your health and wellness journey. We offer a premium suite of health and wellness programs for you and your family, including medical, dental, vision, disability, life insurance, and a generous 401(k) plan with matching company contributions, and more. Sylvamo is here for all stages of life. We also offer paid time off and paid holidays per year.

The salary, other compensation, and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, subject to applicable law.

Sylvamo is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

Other details

• Job FamilyGeneral Management

• Job FunctionIT Project Management

• Pay TypeSalary

• United States

Sylvamo is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.