Experience Inc. Jobs

Total Compensation range of $115,000 - $125,00 per year

Compensation package includes 100% company Funded BCBS Health, Dental and Vision Insurance Plan. 3 weeks PTO, 11 Government Holidays and more......

Active and Current TS/SCI w/ Full Scope Poly Required

Job Title: Audio-Visual Specialist and VTC Manager

Location:Columbia, MD

Position Overview:We are seeking a highly skilled Audio-Visual Specialist and VTC Manager to lead our organization's audio-visual initiatives, including the design, implementation, and management of video teleconferencing (VTC) systems. This role requires a unique blend of technical expertise in AV technologies, proficiency in project management, and the ability to effectively manage a team of technicians. The ideal candidate will have a strong background in audio-visual systems integration, coupled with experience in VTC solutions and collaboration platforms.

Key Responsibilities:

Project Planning and Management:

• Develop comprehensive project plans for audio-visual and VTC initiatives, including scope, timelines, and budgets.
• Lead cross-functional project teams, assigning tasks, and ensuring adherence to project milestones and deliverables.
• Coordinate with stakeholders to gather requirements, define project objectives, and manage expectations.
• Conduct risk assessments, identify potential issues, and implement proactive mitigation strategies to ensure project success.
• Provide regular updates to senior management on project status, resource utilization, and budgetary performance.

Audio-Visual Systems Integration:

• Design, configure, and deploy audio-visual systems tailored to meet the organization's needs, including conference rooms, auditoriums, and collaborative workspaces.
• Oversee the installation, testing, and commissioning of AV equipment, such as cameras, microphones, speakers, displays, and control systems.
• Ensure seamless integration of VTC solutions with existing audio-visual infrastructure, network architecture, and collaboration platforms.
• Conduct training sessions for end-users to familiarize them with AV and VTC technologies, features, and best practices.

Video Teleconferencing Management:

• Manage the organization's VTC infrastructure, including video conferencing endpoints, bridges, gateways, and multipoint control units (MCUs).
• Administer VTC platforms and collaboration tools, such as Zoom, Microsoft Teams, Cisco Webex, or Polycom RealPresence, ensuring optimal performance, security, and user experience.
• Provide technical support and troubleshooting assistance to resolve issues related to VTC connectivity, audio/video quality, and system functionality.
• Monitor VTC usage patterns, analyze performance metrics, and recommend improvements to enhance efficiency and scalability.

Team Leadership and Development:

• Supervise a team of audio-visual technicians, providing guidance, coaching, and performance feedback.
• Foster a culture of collaboration, innovation, and continuous learning within the AV team.
• Facilitate training programs and professional development opportunities to enhance team members' technical skills and expertise.
• Conduct regular performance evaluations, set clear goals and objectives, and recognize outstanding achievements.

Vendor and Stakeholder Engagement:

• Cultivate and maintain relationships with AV equipment vendors, service providers, and technology partners.
• Evaluate vendor proposals, negotiate contracts, and manage vendor relationships to ensure cost-effectiveness and quality assurance.
• Collaborate with internal stakeholders, including IT, facilities, and executive leadership, to align AV and VTC initiatives with organizational goals and strategic objectives.
• Represent the organization in industry forums, conferences, and trade shows to stay abreast of emerging trends, technologies, and best practices.

Qualifications:

• Active and Current TS/SCI Full Scope Poly Clearance is REQUIRED
• Bachelor's degree in Audio Engineering, Information Technology, or related field (preferred).
• Minimum of 5 years of experience in audio-visual systems integration, VTC management, and project leadership.
• Proficiency in designing, deploying, and supporting VTC solutions, including hardware endpoints, cloud-based platforms, and interoperability standards (e.g., SIP, H.323).
• Strong technical knowledge of AV equipment, networking principles, and collaboration technologies.
• Proven track record of managing complex AV/VTC projects, from planning and execution to post-implementation support.
• Excellent communication, interpersonal, and organizational skills.
• Strong leadership abilities with a focus on team building, motivation, and performance management.

Benefits:

• Competitive salary package with performance-based incentives.
• Comprehensive benefits package including health insurance, retirement plans, and paid time off.
• Opportunities for professional development and career advancement.
• Dynamic and collaborative work environment with state-of-the-art AV and VTC facilities.

This job description outlines the responsibilities, qualifications, and benefits associated with the Audio-Visual Specialist and VTC Manager role. Candidates who possess a strong technical background in AV systems integration, coupled with project management skills and VTC expertise, will excel in this challenging and rewarding position.