Job Information
Thomson Reuters Holdings Inc Solutions Consultant in Ann Arbor, Michigan
A Solution Consultant is expected to provide deep industry, solution or product expertise to sales process. Role is more product focus vs sales orientated. Provide demo and product support often with a technical orientation. Default coverage is through virtual channels, with annual travel for in-person engagement up to 25%.
About the Role
We are seeking an energetic and motivated Solutions Consultant to join our team within the Tax & Accounting organization, focused on our Audit products
Provide specialized consulting to solve business challenges faced by customers using Thomson Reuters software and content solutions in order to gain new business, win market share and increase customer satisfaction
Be responsible for engaging/assisting customers in the pre-sales process, including helping to identify the right offerings that solve the customer's pain points and increase customer retention.
Advise and consult with customers and sales teams to determine product needs
Act as a technical expert in client meetings and prospect demonstrations.
Feature and release education, use case enablement and onboard new clients.
Create and deliver client success plans and reviews with clients to optimize usage and continuously drive value.
Be an evangelist for the product, via wider client engagement, through webinars, public speaking engagements etc.
Scope and design solutions that are current to show what is possible with the platform, host design thinking workshops, process re-engineering and advice, strategic consulting and proof of concepts.
About You
Customer-facing experience required
Pre-sales experience
5+ years of experience in a relevant role
Problem solving, communication, time management, and creative thinking skills
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What's in it For You? You will join our inclusive culture of world-class talent, where we are committed to your personal and professional growth through:
Hybrid Work Model: We've adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected
Wellbeing: Comprehensive benefit plans; flexible and supportive benefits for work-life balance: flexible vacation, two company-wide Mental Health Days Off; work from another location for up to a total of 8 weeks in a year, 4 of those weeks can be out of the country and the remaining in the country, Headspace app subscription; retirement, savings, tuition reimbursement, and employee incentive programs; resources for mental, physical, and financial wellbeing.
Culture: Globally recognized and award-winning reputation for equality, diversity and inclusion, flexibility, work-life balance, and more.
Learning & Development: LinkedIn Learning access; internal Talent Marketplace with opportunities to work on projects cross-company; Ten Thousand Coffees Thomson Reuters cafe networking.
Social Impact: Ten employee-driven Business Resource Groups; two paid volunteer days annually; Environmental, Social and Governance (ESG) initiatives for local and global impact.
Purpose Driven Work: We have a superpower that we've never talked about with as much pride as we should - we are one of the only companies on the planet that helps its customers pursue justice, truth and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world.
Do you want to be part of a team helping re-invent the way knowledge professionals work? How about a team that works every day to create a more transparent, just and inclusive future? At Thomson Reuters, we've been doing just that for almost 160 years. Our industry-leadin