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University of Michigan Online Program Assistant in Ann Arbor, Michigan

Online Program Assistant

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Job Summary

The Online Program Assistant will focus on providing data input and program support for Marsal Online. This position will play an important role in ensuring a smooth operation of the program and maintaining the quality of student experiences through accurate data management and administrative support. The Online Program Assistant must be able to manage multiple tasks, work well independently and collaboratively, and demonstrate high attention to detail. The position must also communicate effectively to support diversity, equity, justice, and inclusion (dije) from a thoughtful and caring perspective. The position reports to the Online Master's Program Manager.

Please note this is a one-year term-limited appointment.

Responsibilities*

Data Management and Input

  • Accurately input, update, and maintain student records and program data

  • Conduct regular audits to ensure data integrity and compliance

  • Generate reports and analyze based on program data to support decision-making

Program Support

  • Assist in the coordination and implementation of program activities such as information sessions and orientation

  • Provide logistical support for students

  • Assist in student inquiries

Communication

  • Assist in developing and distributing program communications such as newsletters, announcements, and updates

  • Provide updates to the communication department on website

Administrative Support

  • Perform general administrative duties such as electronic data filing and document preparation

  • Support team members with special project and tasks as needed

Other Tasks as Needed

  • Perform other duties as assigned.

Required Qualifications*

  • Bachelor's degree or equivalent experience in education, administration, data management, or a related field.

  • Strong proficiency with Microsoft Office Suite, Google Suite, and data management systems.

  • Experience with online education platforms and tools is preferred.

  • Commitment to diverse, equitable, inclusive, and accessible practices in a university environment.

  • Preferred experience in student services and the ability to communicate effectively in a welcoming and constructive manner.

Modes of Work

Positions that are eligible for hybrid or mobile/remote work mode are at the discretion of the hiring department. Work agreements are reviewed annually at a minimum and are subject to change at any time, and for any reason, throughout the course of employment. Learn more about thework modes (https://hr.umich.edu/working-u-m/my-employment/ways-we-work-resource-center/ways-we-work-implementation-group/modes-work) .

Application Deadline

Job openings are posted for a minimum of seven calendar days. The review and selection process may begin as early as the eighth day after posting. This opening may be removed from posting boards and filled anytime after the minimum posting period has ended.

U-M EEO/AA Statement

The University of Michigan is an equal opportunity/affirmative action employer.

Job Detail

Job Opening ID

260454

Working Title

Online Program Assistant

Job Title

Student Admin Asst Inter

Work Location

Ann Arbor Campus

Ann Arbor, MI

Modes of Work

Hybrid

Full/Part Time

Full-Time

Regular/Temporary

Regular

FLSA Status

Nonexempt

Organizational Group

School Education

Department

MARSAL EDUC - Ed Studies

Posting Begin/End Date

2/21/2025 - 3/07/2025

Salary

$42,000.00 - $48,000.00

Career Interest

Academic & Student Services

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