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University of Michigan Director of Insurance and Claims Administration in Ann Arbor, Michigan

Director of Insurance and Claims Administration

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How to Apply

A cover letter is required for consideration for this position and should be attached as the first page of your resume. The cover letter should address your specific interest in the position and outline skills and experience that directly relate to this position.

Job Summary

The University of Michigan is seeking a Director of Insurance and Claims Administration, reporting to the Assistant Vice President & Treasurer, responsible for developing and implementing strategies to reduce risks associated with university operations and activities, providing continuous support to stakeholders in the identification and selection of techniques to manage risks, managing all property and casualty insurance programs, managing the administration of self-insurance structures including a captive insurance company, managing the integrated disability management and children on campus programs, and representing the University to internal and external groups including underwriters, and support organizations and community members.

Why Work at Michigan?

In addition to a career filled with purpose and opportunity, The University of Michigan offers a comprehensive benefits package to help you stay well, protect yourself and your family, and plan for a secure future. Benefits include:

  • Seven paid holidays and four paid season days.

  • A retirement plan that provides two-for-one matching contributions with immediate vesting

  • Many choices for comprehensive health insurance

  • Life insurance

  • Long-term disability coverage

  • Flexible spending accounts for healthcare and dependent care expenses

Responsibilities*

  • Establish policies and procedures to manage risks and control losses.

  • Analyze loss experience across various exposure areas to determine optimal levels of purchased insurance limits, self-insured retentions, and deductibles.

  • Prepare proposals and manage externally contracted risk management services including insurance brokerage, actuarial, claims administration and information technology.

  • Understand the University's risks and financial condition as well as its loss prevention, mitigation efforts.

  • Administer self-insurance funds to ensure appropriate payments and maintain adequacy of reserves to reflect claim trends and exposure levels.

  • Review and update methodologies for insurance premium and expense allocations to auxiliary units in conjunction with general fund costs.

  • Make recommendations on indemnification and insurance provisions in university contracts and agreements with third parties; provide interpretation of technical insurance policy language.

  • Provide oversight of the Children on Campus program, including developing policies and procedures necessary for program administration to limit the potential for adverse events and minimize liability exposure.

  • Provide oversight to the Work Connections program, customer service objectives and perform statistical analysis of program services; provide summary data and analysis regarding results.

Required Qualifications*

  • Bachelor's Degree in business administration, a healthcare discipline, or a related field or an equivalent combination of education and experience

  • 8+ years of insurance and claims experience including in-house claims management, litigation, loss prevention and insurance negotiation

  • Knowledge of benefits, insurance, federal and state regulatory compliance

Attributes You Have and Will Need to Deploy to be Successful in this Role:

  • Ability to positively and effectively represent Insurance & Claims Administration both internally and externally.

  • Ability to build strong, collaborative relationships across a complex, decentralized organization.

  • High emotional intelligence with an understanding of how to effectively lead across a variety of functional areas.

  • Effective communication (all types) and an interest in communicating with diverse constituencies.

  • Expertise in fostering a positive work environment that promotes employee engagement, inclusivity and recognizes staff contributions.

  • Infusing exemplary customer service into all aspects of the work.

  • Managing conflicts effectively.

  • Mission-driven with a high degree of integrity.

Desired Qualifications*

  • Experience working in higher education or a similarly complex organization

  • Strong familiarity with or direct experience in management of a captive insurance company

  • Experience working in integrated disability programs

  • Ability to analyze complex proposals, regulations and contracts, maintain efficient and effective risk management control systems and procedures

Work Schedule

This is a full-time position Monday through Friday. As part of the University of Michigan Finance Division's Future of Work initiative, this position may work onsite or hybrid (both onsite work and remotely) based on the business needs of the position.

Modes of Work

Positions that are eligible for hybrid or mobile/remote work mode are at the discretion of the hiring department. Work agreements are reviewed annually at a minimum and are subject to change at any time, and for any reason, throughout the course of employment. Learn more about thework modes (https://hr.umich.edu/working-u-m/my-employment/ways-we-work-resource-center/ways-we-work-implementation-group/modes-work) .

Application Deadline

Job openings are posted for a minimum of seven calendar days. The review and selection process may begin as early as the eighth day after posting. This opening may be removed from posting boards and filled anytime after the minimum posting period has ended.

U-M EEO/AA Statement

The University of Michigan is an equal opportunity/affirmative action employer.

Job Detail

Job Opening ID

255489

Working Title

Director of Insurance and Claims Administration

Job Title

Rsk Mgmt/Loss Prevent Top Exec

Work Location

Ann Arbor Campus

Ann Arbor, MI

Modes of Work

Hybrid

Full/Part Time

Full-Time

Regular/Temporary

Regular

FLSA Status

Exempt

Organizational Group

Risk Management Admn

Department

Risk Finance Administration

Posting Begin/End Date

10/10/2024 - 10/31/2024

Salary

$154,420.00 - $200,000.00

Career Interest

Finance

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