Job Information
Akeela, Inc. Program Assistant, Akeela OP in Anchorage, Alaska
Position Summary: Assist Program Manager in the daily organization of schedules, data collection, policy, and procedures, along with information distribution as clerical support. Core Competencies: The Program Assistant must be able to demonstrate competency in the following areas:
- Approachability.
- A ttention to detail.
- Dealing with change.
- Composure.
- Interpersonal skills.
- Time management/prioritization.
Responsibilities:
- Greet and assist visitors and clients, both in person and telephonically, and direct the individual or calls to the Program Manager, or appropriate staff.
- Keep records of client funds and treatment payments.
- Prepare monthly program reports for review by the Program Manager.
- Prepare and maintain all computerized client data base for archived clients following agency confidentiality policies and procedures.
- Documents all client services using Akeelas designated Electronic Health Record (ERH) and maintains accurate and timely client records in accordance with Akeela policy.
- In the absence or unavailability of counseling staff, provide information and referral upon request to telephone callers and walk-in clients.
- Provide clerical support to program staff.
- Ability to organize and to meet time deadlines.
- To maintain confidentiality as required by Akeela policies.
- Strong verbal and written communication skills.
- Ability to work independently.
- Understanding of professional office procedures and filing systems.
- Record statistical data and prepare reports to agency standards such as emergency preparedness drills.
- Prepare finance requests on a regular basis for Program Managers approval.
- Be a liaison between the program and community resources and referrals.
- Ability to work with a variety of office equipment and applications, including, but not limited to, copiers, postage machines, computers, printers, Microsoft Word, Excel, Adobe.
- Perform other duties as assigned.