Job Information
St. Mary's Healthcare Patient Registration Representative in Amsterdam, New York
Job Requisition: REQ2658
Employment Type: Full Time (Temporary)
Shift: Rotating shifts
Hours Per Week: 40 hours
Hiring Range : $17.17-$22.32
The actual compensation for this position will be determined based on experience and other factors permitted by law.
Responsibilities:
• Greets patients and visitors, responds to questions/concerns and directs them to approproate location. Provides on-going communication with clinical staff regarding patient status
• Collects and enters all necessary demographic, clinical, billing and insurance from patients or responsible parties.
• Explains processes and forms to patients prior to securing signatures and ensures that all documents are properly signed and witnessed as required
• Determines and accepts required payments, including co-pays and deductibles.
• Ensures promotion of an exceptional experience by ensuring prompt, courteous service and adherence to SMH core behaviors.
• Reviews scripts for accuracy: Ensures accurate coding
• Follows all procedures relating to registration including notification of patient admission, medical necessity, checking and scanning of physician prescriptions
• Conducts patient interviews with compasson and confidentiality.Must be able to speak, read, write and follow instructions in English.
Complexity of Work: • Within scope of job, requires critical thinking skills, decisive judgment and the ability to work with minimal supervision. Must be able to work in a stressful environment.
Personal Protective Equipment: • Follows Standard Precautions using personal protective equipment as required.
Education: • High School Diploma/GED required