Job Information
St. Mary's Healthcare EMR Assistant in Amsterdam, New York
Job Requisition: REQ3353 Employment Type: Full-time Shift: Days Hours Per Week: 40 hours
Hiring range: $18.74- $25.07
The actual compensation for this position will be determined based on experience and other factors permitted by law.
Responsibilities:
Document Processing: Reviews all incoming documents. Evaluates the content of documents and applies document labeling consistent with appropriate CMS and HEDIS measures. Posts to patient chart and routes documents to appropriate provider based on specialty.
Test Results: Recognizes test results and processes all incoming test results and matches to original order. Proactively identifies priority and urgent results and labels appropriately to alert provider for review and follow up.
Medical Records Updates: Scans, labels and uploads all new patient records.
Record Requests: Responds to provider requests for patient records to facilitate coordination of care. Prioritizes urgency of requests and coordinates record requests across specialties.
Specialty Referrals: Receives all incoming referrals for specialty practices and identifies applicable specialty practice. Creates new patient record and follows document processing procedures.
Record Retrieval: Retrieves patient records from external HIE (Health Information Exchanges), and ensures information is updated to existing medical record.
Patient Communication: Manages incoming calls/voicemail and responds to patient queries as appropriate using effective customer service skills.
Additional Responsibilities:
Other duties as assigned.
For Selected Specialty Practices: Updates and documents medical history directly into patient chart as appropriate to record test results.
Education, Training & Experience:
High school graduate or GED required. Minimum of one year (1) relevant experience in medical records, billing, or patient access preferred.
Certifications / Licensure:
Medical terminology certificate preferred, or completion of medical terminology HealthStream course within first 6 months of employment.
Required Skills and Attributes:
Ability to organize and establish day-to-day priorities while using critical thinking skills in all aspects of the job.
Must be able to multitask while remaining professional, focused, composed and positive.
Excellent customer service skills
Displays integrity, friendliness, and compassion.
Must be able to establish an appropriate and effective rapport with others.
Demonstrates flexibility
Takes initiative
Able to work in a fast-paced environment
Embraces new opportunities to grow both personally and professionally.
Effective critical thinking and problem-solving skills.
Proficient with various Microsoft Office products (Word and Excel).
Strong organizational skills.
Effective interpersonal skills.
Ability to take and follow direction in a positive and appropriate manner.
Ability to work as part of a team and independently. Must be able to demonstrate effective and appropriate written and oral communication skills.
Must be able to speak, read, write and follow instructions in English.