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Your challenge

As the Director of Operational Effectiveness for the Enterprise Informatics Business, you will play a pivotal role in driving strategic initiatives aimed at optimizing operational performance, generating top and bottom-line impact, and ensuring the overall efficiency of the business. This leadership position requires a seasoned professional with a proven track record in operational excellence, stakeholder engagement, and the ability to drive impactful interventions.

Your role:

Strategic Assessment:

• Conduct comprehensive assessments of business operations to identify critical improvement areas.

• Collaborate with senior stakeholders to understand strategic priorities and business goals.

• Analyze processes and systems to uncover opportunities for enhancement and efficiency gains.

Stakeholder Engagement:

• Engage with Business Unit Leaders, Senior Executives, and key stakeholders to gather insights and perspectives.

• Build strong relationships across departments to foster collaboration and support for operational improvement initiatives.

• Present findings and recommendations to senior leadership to gain alignment on priorities.

Problem Definition and Solution Design:

• Work closely with cross-functional teams to develop a detailed Problem Statement, Root Cause Analysis, and Solution Design.

• Draft a PRFAQ (Press Release, Frequently Asked Questions) document outlining the proposed intervention and its expected impact.

• Collaborate with stakeholders to ensure the PRFAQ aligns with business objectives and addresses critical needs.

Execution Oversight:

• Collaborate with the Program Manager to monitor the progress of initiatives.

• Address any roadblocks or issues that may arise during the execution phase.

• Ensure that the initiatives align with the initially defined objectives and key performance indicators.

Performance Measurement:

• Establish key performance indicators (KPIs) to measure the success and impact of implemented initiatives.

• Regularly assess and report on the performance metrics, adjusting strategies as needed.

• Provide updates to senior leadership on the overall effectiveness of operational improvements.

You're the right fit if:

• Bachelor's degree in Business, Management, or related field; Master's degree preferred.

• Proven experience in a similar operational effectiveness role, preferably at a Director level including understanding of Software Operating Models

• Strong analytical skills with the ability to identify and solve complex business problems including strong financial acumen

• Exceptional communication and presentation skills, with the ability to influence senior stakeholders.

• Project management experience and familiarity with program execution processes.

• Ability to navigate and lead in a complex and dynamic business environment.

About Philips

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If you’re interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our commitment to diversity and inclusion here.