Experience Inc. Jobs

Job Information

RELX INC Inside Solution Account Manager Academic & Government in Amsterdam, Netherlands

Inside Solution Account Manager Academic & Governement

Are you passionate about building relationships with multiple internal and external stakeholders?

Do you speak English and French or Arabic?

About our Team

Our Academic & Government team helps our communities accelerate knowledge for a better world by helping to establish, discover and advance knowledge. We do this by turning scientific discoveries into peer reviewed knowledge, hosting the world’s richest corpus of knowledge, allowing users to unlock insights from content and by measuring the quality and impact of research - turning insights into outcomes.

About the Role

You are responsible for growing Elsevier’s research intelligence solutions through new sales and for the growth of the existing base. (renewals and upsell/cross-sell). You maintain customer relationships and leverage internal and external resources to drive growth.


  • Providing customer support and after sales follow-up;

  • Achieving revenue targets for Research Intelligence solutions across new business and renewals;

  • Planning and execution annual account (jointly with other sales resources where required);

  • Reviewing sales results and forecasts regularly via Clari and other sales enablement tools and adjust actions accordingly;

  • Ensuring Salesforce is always up to date;

  • Gathering, monitoring and evaluating competitive information and provide market feedback to the business to enhance product development and GMT;

  • Developing and maintaining relationships with all relevant decision makers and influencers at the customer level to support Elsevier’s strategic objectives.


  • Have extensive sales experience at senior levels and a background in complex solution-sales approach - “consultative selling”;

  • Have a degree in a technical field;

  • Be self motivated and driven with a proven track record selling technology and solutions;

  • Have experience in strategic account planning; can connect the dots within customer’s institutions;

  • Able to operate on an operational, tactical and strategic level with experience in building out (expanding) business with a customer;

  • Have experience selling enterprise software and working in an international matrixed organisation;

  • Have experience working in or with research administration and management functions;

  • Have knowledge in regional or national research programs, collaboration networks, and key opinion leaders.

Work in a way that works for you

We promote a healthy work/life balance across the organisation. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals.

  • Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive

Working for you

We know that your well-being and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer:- Dutch Share Purchase Plan- Annual Profit Share Bonus- Comprehensive Pension Plan- Home, office or commuting allowance- Generous vacation entitlement and option for sabbatical leave- Maternity, Paternity, Adoption and Family Care leave- Flexible working hours- Personal Choice budget- Variety of online training courses and career roadshows- Wellbeing programs and gym facility in the office- Internal communities and networks- Various employee discounts- Recruitment introduction reward- Work from anywhere- Employee Assistance Program (global)- Annual Event

About the Business

A global leader in information and analytics, we help researchers and healthcare professionals advance science and improve health outcomes for the benefit of society. Building on our publishing heritage, we combine quality information and vast data sets with analytics to support visionary science and research, health education and interactive learning, as well as exceptional healthcare and clinical practice. At Elsevier, your work contributes to the world’s grand challenges and a more sustainable future. We harness innovative technologies to support science and healthcare to partner for a better world.


Elsevier is an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form: https://forms.office.com/r/eVgFxjLmAK .

Please read our Candidate Privacy Policy (https://www.relx.com/careers/join-us/privacy) .

RELX is a global provider of information and analytics for professional and business customers across industries.

We help scientists make new discoveries, lawyers win cases, doctors save lives and insurance companies offer customers lower prices. We save taxpayers and consumers money by preventing fraud and help executives forge commercial relationships with their clients.

In short, we enable our customers to make better decisions, get better results and be more productive.