Experience Inc. Jobs

Job Number 24145869

Job Category Rooms & Guest Services Operations

Location Renaissance Amsterdam Hotel, Hekelveld 17, Amsterdam, Netherlands, Netherlands

Schedule Full-Time

Located Remotely? N

Relocation? N

Position Type Management

Additional Information: This hotel is owned and operated by an independent franchisee, Archer Hotel Management Limited. The franchisee is a separate company and a separate employer from Marriott International, Inc. The franchisee solely controls all aspects of the hotel’s employment policies and practices, including hiring, firing, discipline, staffing, compensation, benefits, and all other terms and conditions of employment. If you accept a position at this hotel, you will be employed by a franchisee and not by Marriott International, Inc.

DISCOVER THIS WAY

Do you have a passion for hospitality and do you have experience in Housekeeping?

Are you a positive person and natural motivator?

Do you want to grow and develop yourself in a five star hotel, part of Marriott International?

What are my responsibilities?

Assisting in Managing Styling Operations and Budgets;

• Assists in all lost and found procedures.

• Obtains list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignments.

• Inventories stock to ensure adequate supplies.

• Ensures guest room status is communicated to the Front of House in a timely and efficient manner.

• Works effectively with the Engineering department on guest room maintenance needs.

• Understands and complies with loss prevention policies and procedures.

• Ensures all employees have proper supplies, equipment and uniforms.

• Assists in supervising an effective inspection program for all guestrooms and public space.

• Assists in managing linen inventory and guest supplies and assists in the ordering of supplies as necessary.

• Assist in supervising Styling and all related areas in the absence of the Styling Manager.

• Observes service behaviors of employees and provides feedback to individuals; continuously strives to improve service performance.

Ensuring Exceptional Customer Service

• Handles guest problems and complaints seeking assistance from supervisor as necessary.

• Assists in the review of comment cards and guest satisfaction results with employees.

• Sets a positive example for guest relations.

To be eligible for this position you…

• Live Life to Discover.

• Have excellent communication skills in Dutch and English.

• Have previous experience in leading a Housekeeping team.

• Are flexible in working different shifts (morning, evening and weekends), which makes your job even more diverse.

• Are a great organizer. You have everything under control.

• Be available and approachable for all guests and ambassadors.

Transformation on the way…

A unique opportunity is awaiting you in the city center of one of the most dynamic markets in Europe. We are excited that the Renaissance Amsterdam Hotel is currently undergoing a full transformation. A major investment has been made in the hotel which will result in completely renovated guest rooms and public areas, including a brand-new bar, restaurant and rooftop bar & terrace. The hotel will expand from 402 to 500 rooms and an additional conference center will be constructed. The Renaissance Amsterdam Hotel has a very high focus on sustainability and will aim to become an enhancement to the city of Amsterdam.

Visit the below page to find out more;

Renovation Information | Renaissance Amsterdam Hotel (https://www.renovationrenaissanceamsterdam.com)

This company is an equal opportunity employer.

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At Renaissance Hotels, we believe in helping our guests experience the DNA of the neighborhoods they are visiting. Our guests come to discover and uncover the unexpected, to dive into a new culture, or simply to make the most of a free evening. They see business travel as an adventure because they see all travel as an adventure. Where others may settle for the usual, our guests see a chance to bring home a great story. And so do we. We’re looking for fellow spontaneous explorers to join our team to bring the spirit of the neighborhood to our guests. If this sounds like you, we invite you to discover career opportunities with Renaissance Hotels. In joining Renaissance Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.