Experience Inc. Jobs

Position Title:Financial Aid Advisor II

Job Group:Professional & Scientific

Required Minimum Qualifications:Bachelor’s degree and 2 years of related experience

Preferred Qualifications:• Experience with higher education financial aid administration

• Experience advising students

• Experience providing financial counseling and resources

• Experience analyzing and ensuring accuracy in fund disbursement

• Experience delivering presentations in person and virtually

Job Description:

Summary

Are you passionate about helping students achieve their educational dreams? Join our team as a Financial Aid Advisor II and make a meaningful impact on students' lives! In this role, you'll be at the forefront of guiding students and their families through the financial aid process, providing essential information on applications, awards, scholarships, and eligibility requirements. Your expertise will ensure compliance with federal, state, and institutional regulations while supporting the processing of federal loan and grant programs.

As a Financial Aid Advisor, you'll deliver exceptional customer service and timely awarding of funds, helping our institution meet its enrollment goals. You'll have the opportunity to engage with a variety of stakeholders, from federal and state agencies to high school counselors and financial institutions. You will provide advising services on college financial planning, student loan indebtedness, aid programs, packaging policies, and the university billing process. In this deadline driven position, you will also assist with reviewing daily reports to ensure students meet financial aid eligibility requirements and make necessary adjustments to funds.

If you're detail-oriented, creative, and thrive in a dynamic environment where you can manage multiple tasks, this position is perfect for you. Bring your strong problem-solving and communication skills to our team and help us create a student-centric experience that empowers the next generation of learners.

Candidates must be legally authorized to work in the U.S. on an on-going basis without sponsorship.

About Us: The Office of Student Financial Aid administers more than $400 million in federal, state, institutional, and private funds to over 85% of undergraduate students and additional support for domestic graduate students seeking aid. We strive to help all students succeed in their Iowa State experience through education and outreach to create an understanding of available financial aid opportunities.

Example of Duties• Assists students and families by making recommendations, interpreting regulations, and reviewing petitions.• Counsels students and families regarding financial aid, including eligibility, application procedures, aid programs, costs, indebtedness, money management, and financial planning.• Provides status updates regarding eligibility, scholarships, and applications.• Provides specialized support for a financial aid area.• Analyzes data, compiles reports, and applies judgement.• Evaluates individual circumstances and documentation and makes adjustments or exceptions based on judgment.• Prepares and gives presentations related to financial aid and related topics.Level Guidelines• Intermediate-level position with solid professional and/or technical skills working under general supervision to achieve goals• Applies broad, working knowledge of the principles of the field to moderately complex, difficult, and varied problems and issues• Exercises judgment within defined procedures and practices to determine appropriate action and resolve problems• Responds to a broad range of inquiries and requests• May provide training and/or direction to lower-level staff• May lead projects of moderate scope and complexity• Provides guidance to students

Appointment Type:Regular

Number of Months Employed Per Year:12 Month Work Period

Time Type:Full time

Pay Grade:PS806

Application Instructions:

To apply for this position, please click on “Apply” and complete the Employment Application. Please be prepared to enter or attach the following:1) Resume/Curriculum Vitae2) Letter of Application/Cover LetterIf you have questions regarding this application process, please email employment@iastate.edu or call 515-294-4800 or Toll Free: 1-877-477-7485.Why Choose ISU?Iowa State Employees enjoy comprehensive health and work-life benefits, including medical and dental; as well as:• Retirement benefits including defined benefit and defined contribution plans• Generous vacation, holiday and sick time and leave plans• Onsite childcare (Ames, Iowa)• Life insurance and long-term disability• Flexible Spending Accounts• Various voluntary benefits and discounts• Employee Assistance Program• Wellbeing program• Iowa State offers WorkFlex options for some positions. WorkFlex offers flexibility on when, where, and how you do your work. For more information, please speak with the Hiring Manager.

Original Posting Date: February 21, 2025

Posting Close Date:March 2, 2025

Job Requisition Number:R16475

By focusing on the future and providing the best student experience possible, Iowa State attracts students and faculty who want to make a difference. With a comprehensive land-grant mission of education, research, extension and outreach, we produce scholars whose ideas change the world. And through Innovate at Iowa State , we provide innovative and entrepreneurial opportunities for students of all backgrounds. Located just 30 minutes north of Des Moines, the city of Ames was recently named one of the Top 10 cities in the U.S. for campus life and career opportunities.

Iowa State University is a welcoming, global, and culturally diverse community of students, faculty, and staff. Campus community members have a wide range of backgrounds and experiences and are committed to engaging with each other respectfully as outlined in the university's Principles of Community (https://www.iastate.edu/diversity-and-inclusion/principles-community) . Iowa State recognizes that diverse intellectual and philosophical perspectives are vital to innovation, critical thinking skills, and a dynamic academic community that fosters the land-grant ideals of putting science, technology, and human creativity to work.

All offers of employment, oral and written, are contingent upon the university’s verification of credentials and other information required by federal and state law, ISU policies/procedures, and may include the completion of a background check and/or a consumer credit check.

Iowa State University is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity, genetic information, national origin, marital status, disability, or protected veteran status and will not be discriminated against. Inquiries can be directed to the Office of Equal Opportunity, 2680 Beardshear Hall, 515 Morrill Road, 515 294-7612, email eooffice@iastate.edu .

If you have questions about the application process please email employment@iastate.edu or call 515-294-4800 or Toll-Free at 1-877-477-7485 . Iowa State University provides reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should email employment@iastate.edu or call (515) 294-4800 or Toll-Free: (877) 477-7485 . TTY users are welcome to use the Iowa Relay Service number by dialing 7-1-1 or (800) 735-2942 .

General ISU compensation information can be found on the University Human Resources (https://www.hr.iastate.edu/careers/compensation) website. Please note that this is only a list of ranges and individuals will be paid commensurate with qualifications.