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Mary Greeley Medical Center Entrance Health Screener in Ames, Iowa

  • Position Summary

  • Provides health screening and customer service to Mary Greeley Medical Center patients, staff and visitors at assigned entrances to ensure that those entering the facility meet established health standards.

  • Position Responsibilities

  • Unit Specific Position Responsibilities

  • Greets persons entering and exiting the facility in a professional, friendly manner.

  • Requests required identification from individuals entering facility, as necessary.

  • Uses provided algorithms and screening guidelines to screen all employees, patients and visitors who enter the building. Ensures proper utilization of Protection Personal Equipment (PPE) for employees, patients and visitors.

  • Contacts department personnel or House Manager as needed to resolve visitor inquiries. Communicates concerns and/or issues that arise in a timely manner to the appropriate person

  • Documents accurate information on appropriate forms.

  • Takes temperature readings.

  • Directs individuals as determined by their screening outcomes.

  • Cleans assigned areas using appropriate cleaning materials and supplies according to procedure.

  • Communicates with door coordinator on needed supplies.

  • Remains at door screening position unless escorting patients or on break.

  • Transports patients and other items to various departments, as needed.

  • Reviews training materials for updates and follows current processes.

  • At the request of supervisor, may assist in additional projects that can be completed in between primary customer service duties.

  • Qualifications, Knowledge & Experience

  • Required Qualifications (Including any licensure, certification, education):

  • Must be over 18 years old

  • De-escalation training prior to performing direct patient care or within 90 days of hire

  • Preferred Qualifications:

  • High school diploma or GED preferred

  • Required Knowledge, Skills & Experience:

  • Ability to read, write and speak English.

  • Ability to use telephone, PC and pager system.

  • Ability to understand oral and written instructions; ability to maintain simple records.

  • Ability to exhibit and promote a cooperative team spirit.

  • Experienced in and able to interact with numerous and diverse customers

  • Excellent communication, problem solving and customer service skills

  • Ability to adapt quickly to unexpected changes in circumstances

  • Adherence to Departmental and Hospital policies and procedures

  • Preferred Knowledge, Skills & Experience:

  • None Speciied