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121035BRTitle:Program ManagerJob Description: Program Manager

MarketSource Inc., an Allegis Group Company, develops and delivers innovative managed sales solutions for enterprise customers. MarketSource provides the unique skills and expertise to integrate brand-centric managed sales programs in the Automotive, Information Technology, Telecommunications, and Manufacturing industries in Business-to-Business (B2B) and Retail models.

Founded in 1975, MarketSource, Inc. became a subsidiary of Allegis Group, Inc. in 2004. Our Company’s culture centers on our core values: Open Communication, Relationships, Serving Others, and Work Ethic.

MarketSource clients rely on the innovative managed sales solutions that our vertical-specific, subject matter experts develop and deliver. Our team members thrive in a welcoming atmosphere of diversity, inclusion, and exemplary corporate practices.

Summary

MarketSource is currently partnered with Dentsu-Beats and is searching for a Program Manager to lead our field team in driving sales for Beats headphones. The Program Manager focuses on building and leading a highly motivated program supporting our client Dentsu-Beats. This role is responsible for collaborating to create a process that will drive expectations within a specified account base. The Program Manager hires, coaches, trains, develops, and mentors their team, executes market and account plans, collects real-time account information, partners with the client to drive innovation and value, and ultimately drives business results.

Essential Job Functions:

•Plan and direct the program’s activities to achieve financial and performance targets mutually established by MarketSource and our client Dentsu-Beats

•Direct functions and performance within the program, including oversight and monitoring of employee activity

•Manage client commitments and expectations

•Monitor Program objectives and provide critical performance feedback to the client and leadership

•Coach and develop team members to drive performance and exceed program goals and objectives

•Develop and implement processes to measures and drive performance

•Provide analysis for ad-hoc executive management reporting

•Coordinate contingency plans supporting business continuity when employees are unavailable for extended periods of time

•Manage Program Profit & Loss

•Perform regular financial and program reviews with client’s management staff and MarketSource

•Manage and direct staff including recruitment, selection, and development to achieve Company goals and objectives

•Define, plan, communicate, and measure employees on team objectives associated with effective territory management within, and in conjunction with, program initiatives

•Instill a strong operating rhythm within the team that fully leverages the CRM tool for account management, forecasting, and reporting

•Manage established processes associated with performing employee performance reviews, hiring, promoting, terminating, and disciplining employees

•Ensure effective control of results, and takes corrective actions to guarantee that achievement of objectives fall within designated expectations

•Assist team with maintaining relationships, negotiating, and closing opportunities

•Train team on necessary skills, tools utilization, product information, and business intelligence

Required Knowledge, Skills and Abilities:

•Proven experience developing, implementing, and managing high performance Programs with aggressive goals and delivering successful results

•High tolerance for ambiguity demonstrated in the ability to quickly adapt to changing priorities, responsibilities, and business needs

•Strong business acumen

•Ability to build strong partnerships with internal employees as well as external stakeholders

•Proven ability to analyze and improve work processes for efficiency

•Demonstrated ability to be a team player/coach

•Demonstrated leadership, motivational and influencing skills

•Excellent written, oral and presentation skills

•Ability to maintain professional demeanor; demonstrate integrity and confidentiality

•Proficient in MS Office (Excel, Word, PowerPoint, and Outlook)

•Knowledge of various music genres, fashion, and pop-culture

Job Requirements:

•Bachelor’s Degree in Business Administration or related field, or equivalent experience in lieu of degree

•3+ years’ experience in sales environment

•50%-80% travel within the market with occasional out of state and overnight travel

Disclaimer: The above statements are intended to describe the essential job functions and general nature or level of work being performed by employees assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.Auto req ID:121035BRState:Georgia Job Category:Retail Sales Work Site City Selection:Alpharetta