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Synchrony AVP, Prism Product Owner in Alpharetta, Georgia

Job Description:

Role Summary/Purpose:

We are seeking an experienced Product Owner for the PRISM program to lead the evolution of our Commercial Credit Underwriting platform and support additional Product integrations on SynApps. This individual will lead a team of Developers to build new features & capabilities to migrate products from legacy technologies to modern cloud architecture. The ideal candidate will have a strong project management background with a focus on Credit products and proven track record of representing the business, partnering with a cross-functional project team, and delivering projects on time and within budget.

We're proud to offer you choice and flexibility. You have the option to be remote, and work from home, or come into one of our offices. You may be occasionally requested to commute to our nearest office for in person engagement activities such as team meetings, training and culture events.

Essential Responsibilities:

  • Be the subject matter expert for our Commercial underwriting platform.

  • Lead the migration of additional Products to the SynApps platform.

  • Partner with leadership to define the product vision and roadmap.

  • Plan and prioritize features based on business value & technical feasibility to align with the product strategy.

  • Work closely with other product owners, business owners, and other stakeholders in Synchrony to identify deliverables, dependencies, and risks.

  • Develop and maintain a prioritized backlog of user stories, and work with the team to continuously refine them.

  • Lead the product release plans and set expectation for delivery of new functionalities.

  • Manage underwriting strategies using Experian Powercurve, FICO Blaze Advisor, and OpenL.

  • Be the voice of the product, and actively engage in PI (Program Increment) planning.

  • Perform other duties and/or special projects as assigned.


  • Bachelor's degree in Mathematics/Statistics/Commerce with 4+ years of experience in Credit Acquisitions, or in lieu of a degree, 9+ years of experience in Credit Acquisitions

  • 4+ years of Project/Product Management experience

  • Experience with Scaled Agile practices and familiarity with Product Owner function

  • Expertise in Business Rule Management Systems, preferably Experian Powercurve, FICO Blaze Advisor, and OpenL.

Desired Characteristics:

  • Track record of creative problem solving and ability to thrive in a cross-functional and hybrid work environment.

  • Ability to multi-task & lead multiple products & teams.

  • High energy, self-motivated, with strong communication skills (verbal and written)

  • 3+ years of experience leading software development projects

  • Ability to multitask in a face paced environment while influencing and making judgment calls.

  • Strong understanding of Revolving and Closed End Credit business concepts

  • Strong understanding of Credit Strategies and Fraud Strategy controls

  • Hands on Cloud experience

  • Technical proficiency with MS Office applications

  • Experience in writing test plans and test scripts

  • Familiarity with data analytics and reporting tools

Grade/Level: 11

The salary range for this position is 110,000.00 - 185,000.00 USD Annual and is eligible for an annual bonus based on individual and company performance.

Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge.

Salaries are adjusted according to market in CA, NY Metro and Seattle.

Eligibility Requirements:

  • You must be 18 years or older

  • You must have a high school diploma or equivalent

  • You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process

  • You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act.

  • New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles. Once this new hire time in position requirement is met, the associate will have a minimum 6 months' time in position before they can post for future non-exempt roles. Employees, level 8 or greater, must have at least 18 months' time in position before they can post. All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don't meet the time in position or performance expectations).

Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Our Commitment:

When you join us, you'll be part of a diverse, inclusive culture where your skills, experience, and voice are not only heard-but valued. We celebrate the differences in all of us and believe that our individual, unique perspectives is what makes Synchrony truly a great place to work. Together, we're building a future where we can all belong, connect and turn ideals into action. Through the power of our 8 Diversity Networks+ (https://www.synchronycareers.com/our-culture/#diversity) , with more than 60% of our workforce engaged, you'll find community to connect with an opportunity to go beyond your passions.

This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status.

Reasonable Accommodation Notice:

  • Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.

  • If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at 1-866-301-5627. Representatives are available from 8am - 5pm Monday to Friday, Central Standard Time

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