Experience Inc. Jobs

Description

Customer support for the purchasing division. Maintaining the system and purchase orders and processing all tickets for what's happening in the field. Will work in NewStar ERP and Excel to do the work requested through ServiceNow.

• each coordinator is assigned an agent and will work as a team to support 5 to 7 divisions

• manage emails

• pull tickets out of ServiceNow to process tickets as they come through - assign themselves as ticket owner, review what's requested, provide notes and close out tickets as they process (examples of tickets - docusign requests, manage signatures, file executed docs in vendor files, PO imports and uploads, cancelled sales POs, change orders, send out price schedules for signatures, revisions on open POs on closed jobs, manage MSAs, will manage budgets)

• weekly calls and heavy communication with the divisions to forecast / plan for what might come - would be weekly calls

Additional Skills & Qualifications

• Must have Microsoft Excel experience - filtering, sorting, using formulas, using pivot tables

• Bachelors + no experience OR 2+ years experience in professional office setting

• Open to candidates with a Bachelor's degree and no experience.

Newstar ERP system experience highly preferred but not required, other ERP experience also highly preferred but not required.

Experience Level

Intermediate Level

Pay and Benefits

The pay range for this position is $24.04 - $28.85/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision• Critical Illness, Accident, and Hospital• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available• Life Insurance (Voluntary Life & AD&D for the employee and dependents)• Short and long-term disability• Health Spending Account (HSA)• Transportation benefits• Employee Assistance Program• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Alpharetta,GA 30009.

Application Deadline

This position is anticipated to close on Feb 13, 2025.

About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.