Experience Inc. Jobs

Job Information

Alfred University Associate Director of Residential Communities for Residence Education in Alfred, New York

The Associate Director of Residential Education for Residence Education is one of three management staff in the Office of Residential Communities.  Responsibilities include: the continued development of Residential Engagement Model focusing on holistic growth of residential students, Supervision of Area Coordinators; continually develop, support and assessment of various High Impact Practices including weekend trips, Living Learning Communities and service learning activities; supervise special interest house liaisons; support and develop High Impact Practices (Living Learning Communities). Participate in the University's Emergency Response in the Director on duty rotation. The individual collaborates with campus partners throughout the institution to build high impact practices that contribute to the Alfred Promise of helping students realize their purpose through Mentorship, Intersections and Inclusivity in our residential communities.

Salary: $47,000-$50,000


  • Staff:

  • Select, train, supervisor, mentor and evaluate staff including Area Coordinators and Graduate Residence Directors, and indirectly their student staff

  • Oversee recruitment, selection, and training of all professional, para-professional, and student staff

  • Coordinate Fall and Spring Training for Professional and Paraprofessional staff

  • Develop in-service training opportunities for various staff levels.

  • Collaborate with the Judson Leadership Center Coordinator on professional development for the paraprofessional staff

  • Supervise the Special Interest House Liaisons

  • Oversee and coordinate the evaluation process for student staff

  • Residential Education:

  • Work in collaboration with the Director to enhance departmental learning outcomes

  • Support the development and assessment of circular initiatives

  • Develop living learning programs throughout the residence halls

  • Assist with the development of community standards

  • Develop community engagement initiatives within the office and Alfred University

  • Serve as a liaison with various departments around residential engagement and educational success

  • Work with Professional and Paraprofessional staff to help guide programming efforts to best meet the needs of the on-campus student population

  • Work with the faculty and liaisons in the Program Houses to see where efforts can be supported and where collaboration can take place

  • High Impact Practices:

  • Coordinates the development and implementation of established and new LLCs, including, but not limited to faculty coordination

  • Ensure the creation of communities and learning opportunities that support the Alfred Purpose of Mentorship, Intersections and Inclusion

  • Through partnerships with campus community ensure the implementation of out-of-class activities for LLC students that create in-depth learning and engagement experiences

  • Works to assist current LLCs and identify goals for continued progress and success

  • Develop and facilitates the LLC planning committee

  • Recruits faculty and serves as the primary liaison to campus partners working with LLCs

  • In coordination with the Enrollment Management and Marketing, develops, implements, revises and continuously improves ongoing outreach and student recruitment efforts for LLCs

  • Develops and implements ongoing assessment, including fall and spring program evaluation and annual reports for LLCs. Makes ongoing adjustments as necessary to facilitate program success

  • Support in the development of curriculum for each program, and assess program outcomes and make recommendations for improvement

  • Structures outcomes, identifies significant programs, and develops assessment tools that intersect the academic and residential experience

  • Advocating for needs in the various LLC programs

  • Develop and assess Sunday Series programming initiative

  • Manage assessment initiatives when it comes to high impact practices and develop reports for upper

  • Student Support:

  • Respond to student concerns, problems, and conflicts

  • Make appropriate referrals to residence hall staff and University offices

  • Facilitate conflict resolution for roommate issues

  • Support parents and students alike to solve issues that arise within the halls

  • Assist students in resolving disputes and facilitate roommate mediations

  • Student Conduct & Conduct Resolution:

  • Serve as a hearing officer for student conduct cases to hold students accountable for negative actions

  • Serves as an appeal officer for lower level of student conduct violations

  • Develop educationally based sanctions for students to align with goals of institution

  • Educate students about and enforce the University Policies and Guidelines, Residential Community Standards, and the Student Code of Conduct

  • Safety:

  • Serve on University Care team, supporting behavioral and academic success of students

  • Maintains a safe working environment within and around their facilities and associated equipment and supplies including, but not limited to, acquiring, and updating MSDS information for hazards that may be present in their area.

  • Participate in safety training and comply with safety rules, regulations, and protocols.

  • Perform additional duties and assist with special projects as assigned

  • Additional Duties:

  • Provides quality customer service to students, parents, faculty and staff by clarifying policy, addressing concerns and answering inquiries in a timely fashion

  • Participate in weekly Residence Life staff meetings, trainings, and in-service programs

  • Support University events such as open houses, accepted student day, orientation, commencement, hot dog day

  • Serve as a conduct hearing officer

  • Participate in and chairs various departmental committees

  • Participate in all required Division meetings and functions

  • Participate in Student Affairs Division Staff Development

  • Assist the Director of Residential Communities with special projects as assigned

  • Participate in safety training and comply with safety rules, regulations, and protocols

  • Other Duties & Responsibilities:

  • Supports and assists in creating intersections for faculty, staff and students that will assist in transforming people’s lives.

  • Supports and assists in creating an evolving culture of mentoring and rich engagement opportunities for faculty, staff, and students.

  • Maintains a commitment to diversity, equity and inclusion and a high degree of cultural competence and respect for a wide range of identities and experiences, therefore welcoming and supporting all faculty, staff and students and expanding access to the AU experience. 

  • Maintains a safe working environment within and around their facilities and associated equipment and supplies including, but not limited to, obtaining Safety Data Sheet (SDS) information pertaining to any hazards associated with their work environment. Serve as Campus Security Authority with regard to Clery Act reporting

  • Participates in all required assigned training, including safety training and will comply with safety rules, regulations, and protocols.

  • Effective written and oral communication skills.

  • Contributes to the overall success of the University by performing other duties as assigned

Qualifications-Education & Experience, Knowledge, Skills & Abilities:

  • Formal Education:  Master’s Degree preferred; Bachelor’s Degree required.

  • Experience:  Significant experience in problem solving and residence life, emphasis on facilitation of processes including but not limited to staff recruitment / selection, training, learning outcomes, assessment, advising, leadership, and crisis response.

  • Additional Knowledge/Skills:  Proficient in MS Word, Excel, and some desktop publishing.  Excellent customer service and organizational skills.  Ability to multi-task.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  

Personal Protective Equipment must be worn when required.  A respiratory function test and the ability to use respirators may be required.  Stairs and uneven surfaces may be present; artificial lifts, etc. may or may not be available.  The position may require the incumbent to walk outdoors in all types of weather to other buildings or offices located on the campus.  The Campus is located in an area that contains numerous hills and slopes and may not always be fully accessible for mobility impaired individuals.

About Alfred University:

Lighting the way for students since 1836.“We've always been a place for makers, especially those who make the future. Our commitment to independent thinking, creativity, academic rigor and community have made us a unique kind of leader since 1836.”  

Alfred University (AU) was founded on principles of social justice in 1836 by liberal, independent thinkers who placed high value on education for all citizens. The University has retained and built upon the strong values of its founders, developing as an institution of national and international renown that is responsive to the needs of contemporary society while remaining consistent with the spirit of its origins. Alfred University is the second oldest coeducational college in the United States as well as one of the earliest nineteenth century colleges to have enrolled African American and Native American students. It has a long-standing history of educating socially conscious students who make a difference in their professions and their communities. 

Over the course of the twentieth century, Alfred University evolved into a complex institution offering a full range of programs in the liberal arts and sciences, art and design, engineering, business, education, counseling, and school psychology to its nearly 2,000 undergraduate and graduate students that live, learn, and play on a 232-acre campus located in an idyllic, creative valley in Western New York. To learn more, visit alfred.edu. 


Alfred University actively subscribes to a policy of equal employment opportunity, and will not discriminate against any employee, student or applicant because of race, age, sex, color, sexual orientation, gender identification or expression, physical or mental disability, religion, ancestry or national origin, marital status, genetic information, military or veteran status, domestic violence victim status, criminal conviction status, political affiliation or any other characteristic protected by applicable law. Protected veterans, minorities and women are encouraged to apply.

Powered by JazzHR