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Provides administrative support to a funeral home, cemetery, crematory or a combination of these facilities. Assists with special projects, research, and resolving problems. Schedules meetings, drafts memos, transcribes notes, creates presentations, generates reports, and prepares and monitors invoices and expenses.

• Schedules meetings

• Makes travel arrangements

• Plans events

• Completes management expense reports

• Responds to inquiries in writing and or verbally

• Pulls monthly reports

• Enters contract details into information system and maintains other related documents

• Orders and checks memorial to ensure accuracy

• Processes annual funeral home and cemetery license renewals

• Codes and scans invoices

• Processes accounts payable and other accounting support transactions

• Receives incoming telephone calls and assist callers with any questions or comments, direct calls to appropriate team members

• Schedules call-in appointments for Sales

• Files and maintains customer information

• Maintains office and facility supplies as well as fax machines, copiers and network printers

• Prepares daily schedules

• Administers HR processes including new hire paperwork, background checks and bonus processing

• Maintains processes to ensure compliance with policies and procedures including SOX administration and audit

• Trains others on policies, procedures and new company initiatives

• Maintains a friendly attitude offering assistance and guidance to all persons entering the location

MINIMUM REQUIREMENTS

Education

• High school diploma or equivalent

Experience

• 3 years of experience working in a customer-focused and fast-paced professional environment

Knowledge, Skills and Abilities

• Must have advanced computer, internet and word processing (typing minimum of 40 – 60 wpm) skills

• Working knowledge of office equipment including calculators, copiers, printers, fax machines, telephone console

• Ability to handle confidential and sensitive information with discretion

• Effective communication skills, both orally and in writing

• High level of compassion and integrity

• Ability to follow instructions and work with minimal supervision

Postal Code: 22306

Category (Portal Searching): Administration and Clerical

Job Location: US-VA - Alexandria

Job Profile ID: F00200

Time Type: Part time

Location Name: Mount Comfort Cemetery