Job Information
Amentum Senior End User Support Specialist in Albuquerque, New Mexico
Amentum is currently seeking a Senior End User Support Specialist to support an IT Managed Services program in Albuquerque, New Mexico. The overall program includes a 500+ work force performing Enterprise IT support, Service Desk, and Telecommunications support across multiple facilities and locations, for classified and unclassified telecommunications and information technology (IT) systems.
As a member of the team, you will:
Major duties include managing a fleet of radiation detection instrument control computers and ensuring continued compliance with corporate IT security requirements. This candidate will be responsible for ensuring computer systems are appropriate for the instrumentation requirements and will re-build or replace systems when necessary. Will troubleshoot supporting IT infrastructure including printers, scanners, label readers and barcode scanners. They will also assist to integrate new equipment and computer systems into our lab and other information management tools.
Minimum Qualifications:
Must have an Associates in Computer Science and 4 years of experience OR High School degree/GED 7 years of experience OR equivalent.
Related experience can be substituted for relevant education and vice versa.
Must be able to have an Active DOE L clearance or DOD Secret.
Unclassified Window Administration for Desktops, and Workstation systems experience for at least 2 years
System Setup
Familiarity of lab networking
Familiarity with Firewall technology & management of private LANs/networks
Excellent interpersonal and customer service skills
Ability to effectively collaborate with other IT professionals
Ability to work well in a collaborative team environment
Experience in Enterprise IT infrastructure. This includes high level MS Windows desk top administration and domain administration knowledge
Onsite support
Preferred Qualifications:
• Experience with quality assurance testing
• Prior work developing scripts for automating services tasks
Amentum is proud to be an Equal Opportunity Employer. Our hiring practices provide equal opportunity for employment without regard to race, religion, color, sex, gender, national origin, age, United States military veteran’s status, ancestry, sexual orientation, gender identity, marital status, family structure, medical condition including genetic characteristics or information, veteran status, or mental or physical disability so long as the essential functions of the job can be performed with or without reasonable accommodation, or any other protected category under federal, state, or local law. Learn more about your rights under Federal EEO laws and supplemental language at EEO including Disability/Protected Veterans (https://www.dol.gov/agencies/ofccp/posters) and Labor Laws Posters (https://protect-us.mimecast.com/s/MI5TC2kqOqsOBPMVfnZ32U) .
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