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New York State Civil Service Student Assistant Internship (Enterprise Network Services), Ref #6941 in Albany, New York


Agency Information Technology Services, Office of

Title Student Assistant Internship (Enterprise Network Services), Ref #6941

Occupational Category I.T. Engineering, Sciences

Salary Grade NS

Bargaining Unit PS&T - Professional, Scientific, and Technical (PEF)

Salary Range From $22.61 to $25.36 Hourly

Employment Type Full-Time

Appointment Type Temporary

Jurisdictional Class Non-competitive Class

Travel Percentage 0%

Workweek Mon-Fri

Hours Per Week 37.5


From 6 AM

To 6 PM

Flextime allowed? Yes

Mandatory overtime? No

Compressed workweek allowed? No

Telecommuting allowed? Yes

County Albany

Street Address 50 Wolf Rd.

Floor 3

City Albany

State NY

Zip Code 12232

Minimum Qualifications • Must be a US citizen or foreign national eligible to work in the United States• Must be 18 years of age or older• Must be currently attending a New York State college, university or graduate program, or be a resident of New York State attending a college, university or graduate program outside of New York State• Must have completed a minimum of one (1) year as a student at a degree-granting two or four-year college or university (completion of one year’s worth of academic credits over a more extended period of time may qualify part-time students) OR currently enrolled graduate student or accepted in a graduate degree program• Must have a minimum grade point average (GPA) of 2.0 or equivalent to a C.

Duties Description Under the direction of an Information Technology Specialist 4 (Data Communications), SG-25, within the Chief Technology Office/Enterprise Network Services/Support and Operations/Tools, Provisioning and QA group, the Student Assistant, NS, will assist with the monitoring and installation of the network infrastructure supporting the New York State client networks. Specific duties may include, but are not limited to, the following:• Collect syslog and network monitoring data.• Troubleshoot network alerts.• Gather information on network and device trends.• Create monitoring and trending reports that management will use for planning and design purposes. • Configure network devices.• Work with the Tools group to improve network monitoring.Preferred qualifications (not mandatory) would include the following:• Relevant coursework in computer networking or related disciplines.• Has experience with Microsoft Visio and Excel.• Must be available at least 20 hours per week.• Must be able to lift 50 pounds.

Additional Comments Fingerprinting and background check may be required.Benefits of Working for NYS for eligible employees:Generous benefits package, worth 65% of salary, including:Holiday & Paid Time Off• Thirteen (13) paid holidays annually• Up to Thirteen (13) days of paid vacation leave annually• Up to Five (5) days of paid personal leave annually• Up to Thirteen (13) days of paid sick leave annually for PEF/CSEA• Up to Eight (8) days of paid sick leave annually for M/C• Up to three (3) days of professional leave annually to participate in professional development• Up to 50% telecommutingHealth Care Benefits• Eligible employees and dependents can pick from a variety of affordable health insurance programs• Family dental and vision benefits at no additional costAdditional Benefits• New York State Employees’ Retirement System (ERS) Membership• NYS Deferred Compensation• Access to NY 529 and NY ABLE College Savings Programs, as well as U.S. Savings Bonds• Public Service Loan Forgiveness (PSLF)• And many more.

Some positions may require additional credentials or a background check to verify your identity.

Name Student Assistant Program

Telephone 518-473-8720


Email Address internship@its.ny.gov


Street NYS Office of Information Technology Services

Swan Street Building, Core 4

City Albany

State NY

Zip Code 12242

Notes on Applying Please complete the Student Assistant Application: https://forms.ny.gov/s3/Student-Assistant-Application, no later than May 30, 2024. You may apply for multiple positions with one submission. If you have any issues with the form, please contact ITS Student Assistant Program by email at internship@its.ny.gov.