Experience Inc. Jobs

Location: Albany, NY Category: Research Foundation Careers Posted On: Thu May 23 2024 Job Description:

The Professional Development Program (PDP) of the University at Albany's Rockefeller College seeks a service-minded individual who is committed to performing high-quality work to fill a Senior Administrative Assistant position in PDP's Department of Temporary Assistance Training located in Albany, NY.

Description of Duties:

Under direction of the Department Manager or designee, this position: assists with day-to-day functions related to workforce training programs and provides administrative, project, and logistical support to adult education and training programs, teams, and staff; provides front-line supervision and leadership to a project support team and coordinates support staff activities by monitoring the workflow, prioritizing work, and assuring the expected quality and quantity of work performed; and assists the department manager and supervisors in completing staff recruitment and project activities of a complex and confidential nature. Job responsibilities will include, but are not limited to:

• Performing administrative/secretarial functions and providing project and logistical support for designated education and training programs, teams, and staff (i.e., course registration and implementation activities, file and supply management, archiving, scanning, copying, and maintaining confidentiality).

• Supervising and training project support staff, coordinating support staff activities, and developing and refining operational procedures.

• Providing support for staff recruitment and on-boarding activities.

• Providing exceptional customer service, including answering phones/e-mails, responding to inquiries, and corresponding with staff, trainees, project sponsors,

• and vendors.

• Preparing, formatting, proofreading, editing, and assembling training materials, correspondence, reports, and proposals in required document templates.

• Using Microsoft Office, Microsoft SharePoint, Adobe Acrobat Pro, and maintaining/updating databases and course registration/learning management systems.

• Preparing/processing purchase requisitions, travel payment requests/reimbursements, and work agreements with vendors, as well as monitoring

• and reconciling expenditures.

• Arranging meetings/trainings and staff/trainee travel activities.

• Maintaining training and office calendars.

  Job Requirements:

Minimum Qualifications:

• High school diploma and five years of office and general administrative support experience.

• Experience coordinating administrative/secretarial or customer service activities, leading or supervising staff, or coaching and developing skills of staff.

• Excellent communication (speaking, writing, interpersonal), customer service, and telephone skills.

• Strong team and customer orientation with demonstrated commitment to excellence in customer service.

• Excellent organizational skills with strict attention to detail.

• Demonstrated ability to effectively prioritize, manage, and complete numerous tasks within established deadlines, work under pressure, and take initiative to complete work.

• Demonstrated ability to maintain confidentiality, including information and documents of a sensitive nature.

• Experience using Adobe Acrobat Pro, Microsoft products (Outlook, Teams, Word, Excel, Access, PowerPoint, Edge, SharePoint), and document templates.

• Experience with preparing e-mails, reports, proposals, or other documents, including formatting and archiving documents of a complex nature.

• Demonstrated ability to work independently under supervision as well as part of a team.

• Demonstrated ability to effectively lead a team and encourage and promote teamwork and positive interactions.

• Applicants must demonstrate an ability to develop inclusive and equitable relationships within our diverse campus community.

• Applicants must demonstrate an ability to support diversity, equity, access, inclusion, and belonging, relative to their role.

• Ability to lift and carry up to 40 lbs.

• Ability to occasionally travel on project business within NYS, including travel to areas that may not be served by public transportation

Preferred Qualifications:

• Post-secondary education.

• Experience with Research Foundation for SUNY policies and procedures relating to purchasing and travel.

• Experience working in an adult education and/or training setting.

• Experience using learning management systems or setting up meetings or training in Webex

  Additional Information:

Salary Range: $50,000 - $50,213 (annual)

Federal law and regulations require notice to all prospective employees regarding crimes that have occurred on campus in the current three-year period. Please refer to the following website for the complete Annual Security Report ("Clery Report"): http://police.albany.edu/asr.htm

As an Equal Opportunity/Affirmative Action Employer, The Research Foundation for SUNY will not discriminate in its employment practices due to an applicant's race, color, creed, religion, sex (including pregnancy, childbirth or related medical conditions), sexual orientation, gender identity or expression, transgender status, age, national origin, marital status, citizenship, physical and mental disability, criminal record, genetic information, predisposition or carrier status, status with respect to receiving public assistance, domestic violence victim status, a disabled, special, recently separated, active duty wartime, campaign badge, Armed Forces service medal veteran, or any other characteristics protected under applicable law.

The Research Foundation for The State University of New York offers exceptional benefits such as healthcare, dental, vision, pension plans, competitive pay, generous paid time off, tuition assistance, life insurance and long-term disability insurance. The University at Albany offers a variety of performing arts, world class libraries, and competitive sporting events.