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Change Healthcare Proposal Manager in Albany, New York

Proposal ManagerOverview of PositionThe Proposal Manager is responsible for managing and leading and writing RFP and RFI responses, unsolicited proposals, and other RFx-related material for multiple solution areas. This individual provides additional proposal support and leadership as needed, and leads ad hoc projects as assigned

The Proposal Manager will work with sales, account management, technical, clinical, production, and management personnel at various levels within the company. This person will also work closely with other proposal team members. This individual will act as a role model to proposal team members and may have the opportunity to mentor and/or coach others. This role requires experience with proposal management, but has no direct reports.What will be my duties and responsibilities in this job?

  • Proactively develop knowledge of solutions and relationships with SMEs and share knowledge across team; routinely update proposal content library; attend training, product updates, team meetings; maintain SME/reviewer resources for primary product areas, as well as other team documents

  • Lead and write all aspects of RFx responses, proactive proposals, questionnaires, and other requests in multiple solution areas; use documented processes to manage all aspects of proposal process; manage and lead up to four proposals at a time, including our most complex proposals

  • Independently manage RFx responses, including obtaining RFx documents and assessing the requirements; create RFP summaries, scheduling, and host status calls, draft executive summaries, create response drafts and manage all draft reviews; complete forms, obtain signatures and maintain proposal compliance and responsiveness; upload submissions to online portal/response platform where required; prepare proposal for delivery if hard copy when required and manage/oversee print production, including working with FedEx or other print/mail vendors as required

  • Work with sales, account management, legal, compliance, information security, corporate, marketing, product, clinical, services, operations, and others for responsiveness, and follow and complete all RFx requirements

  • Follow all documented processes and best practices throughout proposal development by using team’s RFP summary format, prepare a response schedule with team responsibilities and deliverables; assign and track deliverables from all response team members; route all drafts for reviews; deliver responses in accordance with RFP, proposal team, and Change Healthcare requirements; archive submissions and update proposal libraries; conduct or attend debriefs and report on results as required

  • Work with other team members and contractors to maximize efficiency, understanding the most appropriate use of resources; guide and review work of other writers; coach other proposal writers as assigned

  • Collaborate on other proposals and projects as assigned; create and maintain proposal templates; identify areas for improvements; may lead internal presentations

What are the requirements needed for this position?

  • Bachelor’s degree in English, communications or related major. Post-graduate degree a plus

  • 6-8+ years of experience in proposal management, including proven writing and editing skills, in a fast-paced, high-volume environment. Healthcare-related experience preferred. Experience with and understanding of imaging solutions highly preferred. Government proposal experience, including federal (healthcare), state, and county a plus

  • Exceptional writing and editing skills

  • Ability to work independently on multiple RFx projects while also working as a team player; strong organizational skills, proven attention to detail, ability to follow instructions, requirements and processes, and proven follow-up skills; ability to identify and handle multiple priorities simultaneously and re-prioritize work around deadlines as needed

  • Ability to adapt to a changing environment and multiple internal platforms/systems, and personnel changes (sales and account management/SMEs)

  • Ability to strictly follow RFP requirements and instructions, including print production and compliance requirements

  • Proven experience with a proposal content management system (Qvidian and RFPIO)

  • Proven experience with online proposal response platforms/portals

  • Proficiency in Microsoft Word and Microsoft Excel and PowerPoint required, especially for content and styles

What other skills/experience would be helpful to have?

  • Association of Proposal Management Professionals (APMP) certification highly preferred

  • Ability to learn new processes and subject matter quickly

  • Ability to take direction from multiple proposal managers and prioritize work accordingly

  • Experience using Adobe products; Knowledge of SharePoint; Knowledge of Salesforce

  • Ability to create basic graphics and organization charts

What are the working conditions and physical requirements of this job? General office demands; this is a fully remote role.

How much should I expect to travel?

Less than 10%.

Employees in roles that require travel will need to be able to qualify for a company credit card or be able to use their own personal credit card for travel expenses and submit for reimbursement.

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Join our team today where we are creating a better coordinated, increasingly collaborative, and more efficient healthcare system!

COVID Vaccination Requirements

We remain committed to doing our part to ensure the health, safety, and well-being of our team members and our communities. As such, we require all employees to disclose COVID-19 vaccination status prior to beginning employment and we may require periodic testing for certain roles. In addition, some roles require full COVID-19 vaccination as an essential job function. Change Healthcare adheres to COVID-19 vaccination regulations as well as all client COVID-19 vaccination requirements and will obtain the necessary information from candidates prior to employment to ensure compliance.

Equal Opportunity/Affirmative Action Statement

Change Healthcare is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, genetic information, national origin, disability, or veteran status. To read more about employment discrimination protections under federal law, read EEO is the Law at https://www.eeoc.gov/employers/eeo-law-poster and the supplemental information at https://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf.

If you need a reasonable accommodation to assist with your application for employment, please contact us by sending an email to applyaccommodations@changehealthcare.com with "Applicant requesting reasonable accommodation" as the subject. Resumes or CVs submitted to this email box will not be accepted.

Click here https://www.dol.gov/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf to view our pay transparency nondiscrimination policy.

California (US) Residents: By submitting an application to Change Healthcare for consideration of any employment opportunity, you acknowledge that you have read and understood Change Healthcare’s Privacy Notice to California Job Applicants Regarding the Collection of Personal Information (https://www.changehealthcare.com/privacy-notice/privacy-notice-to-california-job-applicants) .

Change Healthcare maintains a drug free workplace and conducts pre-employment drug-testing, where applicable, in accordance with federal, state and local laws.

Change Healthcare is an equal opportunity employer. All qualified applicant will reveive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, genetic information, national origin, disability, or veteran status.

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