Experience Inc. Jobs

Description

We are offering a temp to hire employment opportunity for a Processing Assistant in Albany, New York. The role is based in the mortgage industry and will involve close collaboration with loan officers and processors. This is a part-time position at 25 hours per week.

Responsibilities:

• Provide efficient and accurate processing of customer credit applications

• Maintain comprehensive and accurate records of customer credit

• Resolve customer inquiries in a detail oriented and timely manner

• Facilitate the collection of required documents from borrowers and applicants

• Dispatch documentation to appraisers and attorneys as needed

• Demonstrate strong communication skills, particularly over the phone

• Execute a variety of administrative tasks to support the team

• Utilize Microsoft Word, Outlook, Excel, and Teams for various job functions

• Manage inbound and outbound calls effectively

• Deliver high-quality customer service at all times.

Requirements • Proficiency in answering inbound calls, demonstrating excellent communication skills and patience.

• Proven experience in customer service, with an ability to resolve issues efficiently.

• Demonstrated ability to perform data entry tasks with a high degree of accuracy.

• Experience with email correspondence, ensuring detail oriented and timely communication.

• Capable of handling both inbound and outbound calls, maintaining a positive and detail oriented demeanor.

• Advanced skills in Microsoft Excel, demonstrating the ability to create spreadsheets and perform complex calculations.

• Proficiency in using Microsoft Outlook for managing emails, meetings, and calendars.

• Experience in creating presentations using Microsoft PowerPoint.

• Proficiency in Microsoft Word, with the ability to create, edit, and format documents.

• Experience in scheduling appointments, ensuring optimal time management and organization.

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .