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UNIVERSAL Technologies, LLC Lead Health Care Business Analyst in Albany, New York

UNIVERSAL Technologies is hiring a CBAP or CCBA certified Lead Business Analyst with experience in Government Health Care/Human Services Applications to lead a team of Business Analysts through large, complex information Technology projects.

This position requires onsite work in Albany, NY with travel as needed and some remote work. Selected candidate must be ready to work in Albany, NY beginning day one.

Mandatory Requirements:

  • Seven years of experience in business analysis of large, complex information technology projects spanning state and local systems.

  • At least three years must have included supervisory or two years managerial experience.

  • IIBA certification of CBAP or CCBA

  • Bachelor’s degree in information technology or business administration.

  • Experience in Health & Human Service programs (examples: Medicaid, SNAP, HEAP, PA, Child Care, and Child Support).

  • Experience using Blueprint Requirements Management Tool or equivalent tools such as JIRA, HP ALM.


  • Manage team of Business Analysts and assignments within the Program Area.

  • Lead Program Area activities related to as-is and to-be requirements elicitation, analysis, documentation, and design.

  • Liaise with various stakeholder groups, including but not limited to executive teams, program managers, subject matter experts (SMEs), and end-users, to collect, document, review, and obtain feedback on relevant business processes and requirements.

  • Collaborate with internal IES teams including the PMO, BA, Quality Assurance, Technology, and Executive Leadership teams to ensure system requirements are documented clearly and according to project artifact standards, feasible, testable and are within approved project scope boundaries.

  • Lead staff in adherence to internal controls leveraging the Business Team Center of Excellence (CoE), prescribed tools, and standards.

  • Provide input, evaluate, and adhere to project timelines and priorities.

  • Assist in reviewing vendor work products.

  • Keep management informed of progress, issues, and risks.

  • Develop a deep understanding of the business processes and system solutions within IES.

  • Perform full range of supervisory responsibilities and manage blended teams of state and vendor resources.

  • Create an environment where staff is motivated and energized to high performance.

    UNIVERSAL Technologies is an equal opportunity employer.