Experience Inc. Jobs

NY HELP Yes

Agency State Comptroller, Office of the

Title Information Technology Specialist 2 (NY HELPS) ITEM#08359

Occupational Category I.T. Engineering, Sciences

Salary Grade 18

Bargaining Unit PS&T - Professional, Scientific, and Technical (PEF)

Salary Range From $65001 to $82656 Annually

Employment Type Full-Time

Appointment Type Contingent Permanent

Jurisdictional Class Competitive Class

Travel Percentage 0%

Workweek Mon-Fri

Hours Per Week 37.5

Workday

From 9 AM

To 5 PM

Flextime allowed? No

Mandatory overtime? No

Compressed workweek allowed? No

Telecommuting allowed? Yes

County Albany

Street Address 110 STATE STREET

City ALBANY

State NY

Zip Code 12236

Minimum Qualifications Do you want a career with a purpose that provides work/life balance? Apply today to join theOffice of the New York State Comptroller.No exam required under the New York Hiring for Emergency Limited Placement Statewide (NYHELPS) Program:Non-Competitive Qualifications for appointment under the NY HELPS Program:For appointment to an Information Technology Specialist 2, you must have:1. A bachelor's or higher-level degree, including or supplemented by 15 credit hours in computer sciencecourses.OR2. A bachelor's or higher-level degree in any field and at least one year of the experience in informationtechnology.OR3. A minimum of 60 college semester credit hours including at least 15 credit hours in computer sciencecourses and one year of the experience.OR4. A total of two years of experience.Competitive Minimum Qualifications:You must be currently reachable on the appropriate eligible list for this title, eligible under the 55 b/cprogram, or eligible to transfer to this title under Section 52.6, 70.1 and or 70.4 of the Civil Service Law.Transfer:For 52.6, 70.1 and or 70.4 transfer to an Information Technology Specialist 2, salary grade (SG)-18, youmust have one year of permanent competitive, or 55-b/55-c service in an approved title for transferallocated to an SG-16 or above.To determine if your current Civil Service title is eligible for transfer to this title, visit the CareerMobility GOT-IT website: Career Mobility Office » GOT-IT (ny.gov)Appointments via transfer must not result in a second, consecutive transfer with an advancement ofmore than two S-grades or one M-grade.55-b/c:This position may be designated 55 b/c and is subject to verification of applicant eligibility.For more information on this program, please visit the NYS Department of Civil Service website, 55b/cRecruitment Resources Center (ny.gov)

Duties Description • Install, configure, and support enterprise operating systems including but not limited to UNIX,Linux, IBM z/OS and IBM AS/400, running on x86, IBM pSeries and zSeries hardwareplatforms.• Install, configure, and support 3rd party server infrastructure software.• Assist in the development of, and support the adherence to, all Enterprise Server Services (ESS)technical procedures.• Monitor and respond to support tickets in a timely manner.• Create and manage shell scripts for automated tasks.• Provide non-business hours support including scheduled maintenance outages, rotating on-callroster, and emergency production outages.• Create, monitor and/or review reports each day for server status, escalating to the supervisor ormanager when appropriate.• Monitor resource utilization of servers running on x86, IBM pSeries, and IBM zSeries hardwareplatforms.• Apply upgrades, patches, and resolve security vulnerabilities at regularly scheduled intervals.• Provide professional support while interfacing with team members, customers, vendors, andother technical teams.• Research and plan the maintenance process according to installation guidelines and communicateoutages to customers.• Collaborate with coworkers and other Chief Information Office (CIO) units to troubleshootproblems.• Write and maintain documentation including infrastructure diagrams, troubleshooting articles,and upgrade plans.• Develop and maintain recovery procedures.

Additional Comments Knowledge, Skills, and Abilities:• Demonstrated experience in Operating Systems.• An Associate's degree in Information Technology, Computer Science, Computer InformationSystems, Telecommunications, Management Information Systems, or Computer Engineering.• Demonstrated experience with Shell Scripting.• Demonstrated experience with troubleshooting.• Ability to demonstrate task ownership and complete assignments from start to finish.• Ability to effectively work in a demanding with multiple priorities and customers.• Strong oral and written communication skills.Telecommuting:The Office of the New York State Comptroller (OSC) supports telecommuting where it is reasonable todo so based upon the agency’s mission and operational needs. Generally, employees new to OSC will berestricted from telecommuting for at least 8 calendar weeks. After the initial 8 calendar week restriction,if an employee’s primary residence location, duties, and work performance are aligned withtelecommuting and operational needs they may be allowed to do so. Generally, OSC employees maytelecommute up to 5 days per pay period but may be approved to telecommute less.Reasonable Accommodation:The NYS Office of the State Comptroller provides reasonable accommodations to applicants withdisabilities. If you need reasonable accommodation for any part of the application and hiring process,please notify the Division of Human Resources at (518) 474-1924.Equal Opportunity Employment:The Office of the NYS Comptroller values a workforce with a broad, diverse range of backgrounds andperspectives. All employees are expected to contribute to a professional environment focused on self -evaluation and improvement, as well as acceptance and support of coworkers.

Some positions may require additional credentials or a background check to verify your identity.

Name Meredith Holmquist

Telephone 518-474-1924

Fax (518)-486-6723

Email Address Jobs@osc.ny.gov

Address

Street Office of the New York State Comptroller, Division of Human Resources

110 State Street, 12th Floor

City Albany

State NY

Zip Code 12236

Notes on Applying Submit a clear, concise cover letter and resume to https://osc.ny.gov/jobs/openings/information-technology-specialist-2/092423, no later than September 30, 2024.Unofficial transcripts and/or templates will be required for certain positions. To access this job vacancy,copy the link above and paste it into your web browser. Documents must be sent as unlocked andaccessible attachments.Reference Item #08359-MLH on your cover letter for proper routing.If you have questions about this vacancy, please contact this Division representative:Division contact: Lisamarie Astarita, CIO_HR@osc.ny.gov